Quest Collision
8607 Hilltop Drive,
Ooltewah,
TN
37363
USA
In operation 22 years, 14 years at this location.
Locally Owned Business with Hardworking Honest people. We value our customer's and the work we do. We will take all insurance or Customer pay job nothing to be or to small always willing to help.
Services
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Motorcycle Repair
- Detailing
- Paintless Dent Repair
Payment Types
- Check
Languages
- English
Hours
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Customers say
Overall Customer Satisfaction
Customers consistently praise Quest Collision for exceptional service quality, with many describing repairs as perfect and vehicles looking like new. The staff receives high marks for being friendly, professional, and helpful throughout the repair process. Many customers appreciate the thorough cleaning service provided, often finding their vehicles cleaner than when dropped off. While most repairs are completed on time, some customers experienced delays due to parts availability. Communication could be improved, as several customers had to initiate contact for updates. Despite these areas for improvement, customer loyalty is strong with many returning customers and recommendations to family and friends.
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Service Quality
"On a scale of 1-10 I put them at 15. The employees are very knowledgeable and professional. Everything was ..."
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"Exceeded my expectations! Cleaned the inside of my car! Was not expecting ring that! Great service and friendly ..."
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"... scratches to major accidents to a simple fender bender. This was the most seamless transaction Ive ever had with an auto dealership like this. I will recommend ..."
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"Exceptional job! I only bought the car a month prior and today it looks like the day I drove it off the ..."
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"Our car repair was fantastic! From start to finish was a very smooth process and they answered all my ..."
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Thomas
(Toyota owner)
reviewed 8/1/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Theresa
(Kia owner)
reviewed 7/27/26
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
So fat
Customer Service - 4.5/5.0
Returned Clean
Annamarie
(Ford owner)
reviewed 7/27/26
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Kamel
(Mercedes-Benz owner)
reviewed 7/27/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Hyowon
(Kia owner)
reviewed 7/23/26
Likely to Recommend - 4.0/5.0 -
Good
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Nathan
(Toyota owner)
reviewed 7/21/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Kenneth
(Mazda owner)
reviewed 7/2/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Charles
(Honda owner)
reviewed 7/2/26
Likely to Recommend - 5.0/5.0 -
Very clean
Repair Quality - 5.0/5.0 -
If it's not right they will make it right
Customer Service - 5.0/5.0
Returned Clean
Jeanette
(Lexus owner)
reviewed 7/1/26
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Pamela
(Volkswagen owner)
reviewed 6/12/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Janice
(Chevrolet owner)
reviewed 6/8/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
James
(Ford owner)
reviewed 6/4/26
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Rebecca
(Jeep owner)
reviewed 6/1/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Michael
(GMC owner)
reviewed 5/29/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
X-cellent job
Customer Service - 5.0/5.0 -
Professional
Returned Clean
Elizabeth
(GMC owner)
reviewed 5/28/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Rickey
(Cadillac owner)
reviewed 5/28/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were great to work with
Customer Service - 5.0/5.0 -
Very friendly
Linda
(Subaru owner)
reviewed 5/25/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Christina
(Chevrolet owner)
reviewed 5/25/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Linda
(Jeep owner)
reviewed 5/21/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Danny
(Honda owner)
reviewed 5/21/26
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
Paint matches perfectly. Only problem is, they must have used aftermarket parts. There are spaces and gaps where there should not be any. I feel as though my vehicle has been devalued.