Quest Collision

4.8 (630reviews)
98%
8607 Hilltop Drive,  Ooltewah,  TN  37363

In operation 22 years, 14 years at this location.

Locally Owned Business with Hardworking Honest people. We value our customer's and the work we do. We will take all insurance or Customer pay job nothing to be or to small always willing to help.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • Check
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (630)

Likely to Recommend

Repair Quality

Everything went really well!

Customer Service

Great job with repairs and even cleaned my car so well!

Returned Clean

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I would never recommend this place. TERRIBLE WORK, TERRIBLE QUALITY, everything TERRIBLE. 0 stars.

Repair Quality

Terrible service and terrible work. I received my car back with 12 scratches, bubbles, buffer burn, and primer still showing on my car. I took it back to be fixed and they fixed my paint but not the other issues I was having. In the total of around three months of my car being there from a rear end accident my car is still not right. I am now having to take it to the dealership since they have no clue what they are doing. This shop claims to be 5 stars but is literally the worst experience I’ve ever had with a shop before. The communication was terrible, service was rushed and half assed. Please don’t waste your time at this place. They had plenty of opportunities to make things right with me and they didn’t!

Customer Service

I was hardly ever called with updates or plan of action for repairs. On the issues I had with my cars gas tank I was talked to like I was some retarded as if I don’t no how to fill my car up. The quality in everything they did was terrible. If Quest couldn’t fix my car the least they could’ve done was tell me and I would’ve taken it somewhere else.

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Repair Quality

Wipers where not adjusted correctly and has to return it

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Repair Quality

Great work

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Great job

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Repair Quality

I like the job they did on my car looks really good.

Customer Service

The secretary was confusing at times,but was very helpful.

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Have already done so

Repair Quality

Great job, thanks

Customer Service

Pleasant experience

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Repair Quality

Great job and good tmie.

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The surveys too long! By the end of the survey it almost makes me want to change my mind. If it wasn't for the wonderful work you did on my car. I would definitely recommend you to anyone who needs your service!

Repair Quality

They did everything they said they would do and more . The car came back clean inside and out . Their work looked beautiful! Thank you!

Customer Service

Friendly and professional.

Returned Clean