Quest Collision

4.8 (631reviews)
98%
8607 Hilltop Drive,  Ooltewah,  TN  37363

In operation 22 years, 14 years at this location.

Locally Owned Business with Hardworking Honest people. We value our customer's and the work we do. We will take all insurance or Customer pay job nothing to be or to small always willing to help.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • Check
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (631)

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Great work

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The front panel of my car was just about completely ripped off, but question collision was able to make it look better than it did before in a very timely manner.

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Everyone was very nice

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Longer than average wait times, according to our family mechanic.

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Everything looked great!

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Office was great about keeping us in the loop. Service was fast and as of today we have not had any issues. I would definitely recommend them to others.

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Very Pleased with the work performed.

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Nice folks

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A small bumper trim piece was never replaced and remains missing. PDR fender is not well aligned with bumper cover. Very friendly staff

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Thanks for being very professional and expedient

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Enjoyed the conversations with the staff Straight Forward and open to questions

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Vehicle repairs were good, did seem like there were some scuffs on the driver side, though comparing to before photos this appears to be just dirty and not fresh chips. In general final cleanliness was rough (metal shavings in bed, rubs on one side of the truck when picked up)

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Always quick to answer questions by phone and provide updates as needed.

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They were very nice and friendly and keep up dated and helped send message to your all Farm Bureau

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Great service and great repair

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Great-the repaired area that was damaged. Looks like it is brand new.

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Communication is key for me.

Repair Quality

The collision damage repair appears to be done well. We were quite disappointed with the lost paperwork which delayed the repair several additional days. Better communication would have addressed this.

Customer Service

The car was clean when I picked it up. Nice touch.

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A few paint dents or bumps, unclear communication and hard to reach

Customer Service

Difficult to communicate with, always had to be the one to reach out

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Very please with the work. Good communication during the process.

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Great job

Customer Service

Friendly and helpful

Returned Clean