Rachel's Collision Center
Rachel's Collision Center is a family owned auto repair business that has been serving the community since 1991. Our goal is to provide high quality repairs on a timely basis. We provide a high level of customer communication throughout the repair process including text and email messaging with vehicle owners.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Reviews (72)
- Sort By:
- Newest
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
Work was great, was told via email car would be ready but wasn't
Customer Service - 4.0/5.0 -
Receptionist was great, person who wrote estimate a bit abrasive when shown email that car was supposed to be ready. Claimed "we didn't send that"
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent service, excellent workmanship
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
They do a stand-up job on repairs and keeping the customer updated, however they take zero responsibility and make excuses when personal items go missing from vehicles.
Repair Quality - 5.0/5.0
Customer Service - 1.5/5.0 -
I was kept up-to-date on the repair status, however once I noticed a personal item missing from my vehicle, they dismissed all responsibility almost immediately.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
I realize that I didn't totally understand that the repair would be more than two days. Consequently, I had to rush you in order to get my mother to the hospital. Also,as a result, the minor scratches and the scratched door handle were not painted.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
The work that was done was fantastic, but I thought the original quote included touching up a couple scratches on the side and the door handle. These weren't done.
Customer Service - 4.5/5.0 -
Just a misunderstanding, I guess. The people are amazingly pleasant.
Returned Clean
Likely to Recommend - 5.0/5.0 -
My son had a fender bender a few days after me and we will be taking his car there.
Repair Quality - 5.0/5.0 -
It was an overall great experience.
Customer Service - 5.0/5.0 -
Made me feel like I had been there many times before.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I will highly recommend Rachel's with people I know and with Allstate.com Insurance.
Repair Quality - 5.0/5.0 -
The car is really pretty because it is shiney on the outside.
Customer Service - 5.0/5.0 -
Everyone I spoke with knew their business and we're very polite.