Ramsey Collision Center

4.9 (65reviews)
100%
9625 Hickman Rd,  Urbandale,  IA  50322

In operation 80 years, 46 years at this location.

Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (65)

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

It would be a ten if you weren’t calling me my husband’s name. Maggie is the Subaru owner. I think this may have been changed when the insurance paperwork came through...

Returned Clean

My Experience

Likely to Recommend

Lack of communication

Repair Quality

Read last comment

Customer Service

I was pleased with the insurance company when they called me and happy when Ramsey took my car finally, but in the end I was very upset about the way the handled my car. One I didn’t get my car back in 2-3 days like they said and never communicated that there was more damage so it was gonna take longer because I was expecting to have my car back for work but didn’t and it snowed and iced the roads and I wasn’t going to drive a rental in that. Second I have no problems with the repairs except the fact they only gave me one brand new headlight and not two and now my bulbs are different colors. I’m sorry but I think it’s stupid to replace one assembly and not the other so now I’m just annoyed that I have one new headlight and not the other. Overall I’m glad to have my car back but next time I’m not letting Ramsey fix my car if they are going to lack communication.

Likely to Recommend

Repair Quality

Customer Service

Easy to work with, good communication, and work completed when they estimated it would be.

Likely to Recommend

Repair Quality

Customer Service