Randy Marion Collision Center
In operation 12 years.
Randy Marion Collison Center has been servicing the Statesville area for many years. Our goal at Randy Marion is to provide customer service and a quality repair. We are equipped with manufacture information and state of the art equipment to do quality and correct repairs. Our shop specializes in non-structural, structural and aluminum repairs. We are Icar Gold, Gm Ford and Honda certified. Our technician are highly trained and provide quality you deserve. We are capable of handling most makes and models and offer a limited lifetime warranty on your vehicle as long as own you vehicle. Randy Marion Collison works with all insurance companies to provide the correct service for our customers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 6:00 pm |
| Tue | 8:00 am - 6:00 pm |
| Wed | 8:00 am - 6:00 pm |
| Thu | 8:00 am - 6:00 pm |
| Fri | 8:00 am - 6:00 pm |
| Sat | 8:00 am - 1:00 pm |
Likely to Recommend - 5.0/5.0 -
Definitely recommend.
Repair Quality - 5.0/5.0 -
Couldn't ask for it to be better.
Customer Service - 5.0/5.0 -
Good communication throughout the process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job
Customer Service - 5.0/5.0
Likely to Recommend - 1.0/5.0
Repair Quality - 1.5/5.0 -
Took entirely too long was not communicated with frequently
Customer Service - 0.5/5.0 -
Took entirely too long was not communicated with frequently
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0 -
I would recommend on workmanship, but I would warn them that they will likely struggle to a) hit timeline, b) get a status update or c) call you back with updates along the way, unless you stay on it yourself.
Repair Quality - 5.0/5.0 -
The repair quality in terms of workmanship and final product are great.
Customer Service - 2.0/5.0 -
Communication is a challenge. I've had a couple collision repairs completed and it's not great. Sure, when you get someone it's ok - but there is no proactive communication, no status updates, missed deadlines and failures to call back or follow-up, as indicated, to let you know status/ETA.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Alex was very professional during our experience with the collision center! He kept us updated and went above and beyond in making sure we were satisfied and that the repairs were done to our satisfaction
Likely to Recommend - 2.0/5.0
Repair Quality - 3.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent body work and the paint job looks incredible!! Alex is great to work with, he really cares about customer service!!
Customer Service - 5.0/5.0 -
Alex really cares about customer service. He was always helpful and really good to work with!!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The most professional and organized car repair we have ever experienced. Highly recommend any services they offer. Although we hope we won’t need car repair we would absolutely bring any of our vehicles.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Good work
Repair Quality - 5.0/5.0 -
Clear estimate on damage. Good communication on process and progress. End result was like new. Very pleased
Customer Service - 5.0/5.0 -
Alex Lee was great to work with.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It took a while but it was finally finished and of course it looked good.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
No repairs, truck was totaled.
Customer Service - 5.0/5.0 -
Excellent communication
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The service is top 10. The process was smooth, always very good communication . I highly recommend!
Customer Service - 5.0/5.0 -
Very friendly
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Randy Marion took excellent care of my vehicle and done excellent work.
Customer Service - 5.0/5.0 -
I am completely satisfied with the customer service with Randy Marion. Wes kept me updated about everything going on with my vehicle.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0 -
After receiving our vehicle back, our auto start button on the keys no longer worked. Neither did the heating in the seats.
Customer Service - 2.5/5.0 -
Our vehicle was brand new. After repair for a deer accident, the auto start button does not work on the keys. The seat heating no long works.