Red McCombs Body Shop

4.5 (1,278reviews)
91%
4800 NW Loop 410,  San Antonio,  TX  78229
Bot
Shop AssistantSparkles

47 years at this location.

Trusted Auto Body Repair for Over 40 Years For four decades, our body shop has been a trusted name in collision repair, serving our community with expert craftsmanship, honest service, and a commitment to quality. Family-owned and operated since day one, we bring unmatched experience to every repair — from minor dents to full-frame restorations. As a certified OEM repair facility, we meet the highest standards set by leading automotive manufacturers. Our technicians are trained and certified to perform repairs using factory-approved methods, tools, and genuine parts — ensuring your vehicle is restored to its original safety, performance, and appearance. We work with all major insurance companies, stand behind our work with a lifetime warranty, and pride ourselves on getting you back on the road with confidence and peace of mind. Experience. Certification. Integrity. That’s our promise.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 6:00 pm
Tue 7:30 am - 6:00 pm
Wed 7:30 am - 6:00 pm
Thu 7:30 am - 6:00 pm
Fri 7:30 am - 6:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
I-Car
Jeep
Kia
Ram

Reviews (1,278)

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My Experience

Initial estimate did not reflect the final cost as things were not told until car drop. 19 days to fix a bumper after spare parts arrived. Shop contact did not call when the spare part arrived I had to call to find out. Shop contact did not call to inform that the car is ready for pick up I had to call and find out. Overall 2.5 stars out of 5. There was lack of a responsible and professional attitude.

My Experience

My Experience

Victor Did a fabulous job. He kept me informed of every step of the repair. He made sure the repairs on my car were perfect! Above and beyond

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My Experience

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My Experience

All good

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Repair Quality

Customer Service

Victor is great. He kept me informed the entire time. Response time was always quick.

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Highly recommend

Repair Quality

Staff was great and accomodating, from Margaret at the front desk to Nieves and Robert as advisers, then the techs did a great job and in just a couple days.

Customer Service

Great customer service.

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Repair Quality

The exterior repairs including the paint quality, the fit, the look, etc is great. However, there was a lot of tape residue on the vehicle that was very difficult for me to rub off with rubbing compound. Also, the left side front seat floor mat and back seat floor mats were ruined by some kind of solvent or something.

Customer Service

I cannot give enough great comments about Nieves Zapata & the receptionist. Their customer service skills and attention to detail were outstanding! They are truly excellent and the absolute best at what they do. I was given updates on a regular basis, and when I left voicemail messages in the evening, Nieves would always return my calls the next day.

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Would use again and would recommend to friends and family

Repair Quality

Repairs came back perfect. Decals put back and there are no noticeable issues

Customer Service

Nieves Zapata was fantastic. He communicated consistently throughout the process, providing me updates on delays or issues. Repairs came back perfectly.

Returned Clean

My Experience

Would you believe the battery in my key went out?😂. I got advise from you guys and the battery replaced at Auto Zone. Thanks again, everything is doing great! You guys and Margaret are so helpful and awesome!!

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Repair Quality

Had my car taken to a different shop after receiving my car back from red mccombs repair shop with no working windows. The windows were working when I got in the accident. The second shop said the wiring was compromised during the assembly and reassembly of the rear driver side door. Red mccombs would not acknowledge that the windows were working prior to the repairs. Terrible experience. Terrible customer service. No acknowledgment of mistakes that were made by red mccombs. My mechanic had given my car a clean bill of health in April of this year since I was starting new job that requires driving. Everything was in working order. Accident happened in July. Red mccombs seemed incapable of discovering an issue a different shop found within an hour of looking for the problem. Also would not acknowledge that driver door master switch for windows could be effected by working on passenger and rear doors despite plenty of videos online showing this to be true. Now I have to go through my lawyers to get this covered.

Customer Service

During repair they messed up the wiring for windows . Had to go to different shop for diagnosis.

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I will not use them again

Repair Quality

Repair took way too long. Quality of painting was good but body alignment was lacking.

Customer Service

Supervisors were pleasant but was obvious they had not checked out the quality of workmanship. They just expected I would take what they gave me

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Repair Quality

Very professional

Customer Service

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My Experience

Victor’s an outstanding representative for your business. He understands customer service and keeps the customer informed. He is awesome!