Renew Collision Center-Sonora
In operation 8 years.
Renew Collision Center is a Gold Class Certified shop by I-Car and Certified shop for Manufacturing Companies such as (Tesla, Rivian, Alfa Romeo, Nissan, Infiniti, Kia, Hyundai, Genesis, Dodge, Chrysler, Jeep, Fiat). We are a member of the Assured Performance Program.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
- Russian
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Communication
Likely to Recommend - 0.5/5.0 -
I had a very disappointing experience. The repair took much longer than promised, and I had to repeatedly call and visit the shop for updates. When I picked up my vehicle, the paint color did not match the rest of the car, and the repair was still not completed correctly. I had to bring the vehicle back again, and it stayed another two days. The shop also used aftermarket parts even though my insurance covers OEM parts. To make matters worse, I was charged an additional $100 to correct problems that should have been fixed the first time. I would not recommend this shop.
Repair Quality - 0.5/5.0 -
I am not satisfied with the repair quality. The paint color does not match the rest of my vehicle, and original OEM parts were not used even though my insurance policy covers OEM parts. The repairs do not meet my expectations, and I would like these issues corrected.
Customer Service - 0.5/5.0 -
I gave this shop every opportunity to do the job correctly, but they returned my vehicle with mismatched paint and used aftermarket parts despite my insurance covering OEM parts. The repairs do not meet acceptable quality standards. I am extremely dissatisfied with both the workmanship and the communication throughout the repair process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 0.5/5.0 -
No calls have been returned from adjuster and I would like to appeal the decision regarding not covering a portion of my claim
Customer Service - 0.5/5.0 -
No calls have been returned from adjuster and I would like to appeal Kempers decision to not cover a portion of my claim.
My Experience - 5.0/5.0 -
Very professional and excellent reparations
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very very. Clean Detailed My car looks even better than when I first got it out of the dealership š
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
I was told 10 days, it.took 24 days. My wheel lock is missing, yet the wheel lock packet was sitting on my seat empty. I keep it in the glove compartment
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Iām really satisfied with the work done
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a good job
Customer Service - 5.0/5.0 -
Professionals
My Experience - 5.0/5.0 -
Other than taking longer than was expected the service was amazing. The work done to the car was top notch and Doug handled all the communication with me and my insurance company. It's the kind of service you expect when dealing with a business.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They did a great job!
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 0.5/5.0 -
initial estimate was $500 whereas the final cost of repair was $3000
Customer Service - 4.5/5.0 -
they managed the communication with Kemper and relieved me of the agony of talking with the company
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Of course see you soon
Repair Quality - 5.0/5.0 -
Very Professional kind especially The Bodyman Rodrigo and staff. Great Job Thanks again Renew
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I will refer all my friends and company vehicles to RENEW
Repair Quality - 5.0/5.0 -
Artur is the best. RENEW did a fantastic job on my repairs, and they were completed quickly and within my budget. Thank you, Artur.
Customer Service - 5.0/5.0 -
Lots of timely communication helped the process. Thank you Artur.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Arthur worked hard to find all the parts needed for this 2001 BMW