Reynolds Collision Center

4.9 (557reviews)
98%
249 Madison Road,  Orange,  VA  22960

In operation 88 years.

Reynolds Auto Body Shop is family owner and has been in business since 1962. We pride ourselves in the quality of repairs and customer service we provide our customers. Our new Global down draft paint booth with water borne technology allows us to reproduce factory finishes and color matching second to none. Our technicians are some of the best in the business, our office staff has a combined 50 years experience in collision repairs, working with insurance companies, rental car companies and customers. Our highest concern is the customer and getting them back on the road safe and sound.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
GM
I-Car
Subaru

Reviews (557)

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I have reccomend people and friends to Reynolds.

Repair Quality

EXCELLENT Service. Joshua always gives the best advice on needed services and or repairs. Also Lyndsey and Michelle were EXCELLENT in the Body Shop. My car looks Amazing!

Customer Service

Again, Joshua is an excellent service advisor. The people that work there are a great team.

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Very happy with the repairs and the overall condition of our car when returned. I was particularly pleased with the speed of the repairs and the updates about status during the process. Really helpful to coordinating calendars with the rental car.

Customer Service

Service staff were pleasant, knowledgeable and efficient. Made the overall process easy.

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The repair looks good.But to me, the paint doesn't match.I'm not satisfied with that

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Did a great job, exceeded my expectation

Repair Quality

Exceptional service

Customer Service

Great follow-up and communication

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After getting my collision repair, and it taking over double the amount of time originally told - I picked up my car with an engine light on. It was not previously on when I dropped it off. I turned around and had them run the code. The consultant was not educated to relay the code and diagnosis. Sent me away. Went to another dealership only to find that Reynolds had not wired my car correctly back together after un wiring it to weld the pieces together. Cost me money to have it wired back correctly when Reynolds should have been knowledgeable to do it correctly the first time. Filing with insurance as they agreed Reynolds’s was liable for the costly mishap.

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Great service overall but would have been perfect had all of the necessary parts at the start and not have to wait for additional parts.

Customer Service

Good communication

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Repair Quality

Great Customer Service! Fast turnaround around for collision repairs to my vehicle. Also, appreciate them working with the insurance company to get OEM parts covered for the repairs! Thanks Lindsay, Michelle, and the Body Shop Team at Reynolds!!!!

Customer Service

Lindsay and Michelle were excellent and kept in touch and up to date!

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Michelle in Body Shop was amazingly helpful from when I brought my Forester in on day of accident and providing a loner, to pickup when work was completed. She stayed in contact, because work took longer than expected, which was reassuring. She is a valued Reynolds employee!

Customer Service

Michelle is fantastic!

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Car looks great. Estimate was off by 50%.

Customer Service

Michelle kept us informed throughout the process.

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