Rich's Automotive Specialists

223reviews
50 Chestnut St,  Emerson,  NJ  07630

Rich's Automotive is a family owned auto repair business that has been serving the Bergen County community since 2004. Our goal is to provide high quality repairs on a timely basis. We provide a high level of customer communication throughout the repair process including text and email messaging with vehicle owners. We are the only Auto Body shop that puts our customers before our business! We back our work 100%... Rich

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.

Reviews (223)

Likely to Recommend

Repair Quality

Customer Service

They were great, just a small problem with not being placed on the schedule correctly.

Returned Clean

My Experience

Everyone was extremely nice, with great communication!! Easiest autobody repair experience ever!!

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Great place, always willing to help you. I would highly recommend this place

Customer Service

Returned Clean

My Experience

Having a rental right there made the whole process easier for us. Thank you!

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Repair Quality

Customer Service

Returned Clean

My Experience

Car looks great, would never know it was damaged

Likely to Recommend

Repair Quality

Looks brand new

Customer Service

Returned Clean

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Repair Quality

Rich’s Autobody is the best. Focus on customer service and tremendous technical expertise. They are the best!

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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My Experience

Excellent work performed. Looks like it just came out of the showroom. Definitely recommend them.

Likely to Recommend

Repair Quality

Superb workmanship performed. Vehicle looks like it just came out of the showroom. Would highly recommend them. Great experience!

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Body work was ok but mold remediation was incomplete.

Customer Service

The shop has been slow to address the mold issue

Returned Clean

My Experience

Excellent job

Likely to Recommend

Repair Quality

Very good work

Customer Service

Returned Clean

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Repair Quality

Rich’s does superior work.

Customer Service

Always pleasant to deal with.

Returned Clean

My Experience

My car looks spectacular and I’m very pleased with the work and communication .

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Repair Quality

Good service. Car looks perfect

Customer Service

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Repair Quality

Customer Service

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Customer Service

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Repair Quality

Waiting time

Customer Service

Waiting time

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Repair Quality

one issue to be resolved

Customer Service

attentive and helpful

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My Experience

Car looked better than new!

Likely to Recommend

Repair Quality

Extremely nice work. Great people to deal with

Customer Service

Returned Clean

My Experience

Was happy with the way my car was repaired. Everyone was friendly and helpful

Likely to Recommend

Repair Quality

Customer Service

Returned Clean