Rich's Automotive Specialists
Rich's Automotive is a family owned auto repair business that has been serving the Bergen County community since 2004. Our goal is to provide high quality repairs on a timely basis. We provide a high level of customer communication throughout the repair process including text and email messaging with vehicle owners. We are the only Auto Body shop that puts our customers before our business! We back our work 100%... Rich
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 8:00 am - 12:00 pm |
Reviews (223)
- Sort By:
- Newest
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
So far so good. It felt good to get back into our car. Looks great. Rich, thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Took longer than estimated but everything came out great.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Professional, go above and beyond to satisfy their customers and always completed to perfection!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Professional, timely and an amazing job. Highly recommend Richs Automotive!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Rich’s Automotive Specialists did a great job ! The car looks brand new! Not only does the car look awesome but the staff was very personable , courteous and so understanding of what I was going through . I give them an A+!!!!!
Customer Service - 5.0/5.0 -
Customer service was excellent !!
Returned Clean
My Experience - 5.0/5.0 -
First time customer, very pleased with the service. Would definitely recommend. Thanks.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I highly recommend Richs Automotive. They are very accommodating especially with having a car rental company on site. I have used them on several occasions and the staff is professional and friendly and they do an a some job.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I have used Rich’s Automotive several times and they are very professional and accommodating. I would recommend them highly
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Extremely accommodating, professional, and friendly
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very accommodating and professional
Customer Service - 5.0/5.0 -
Extremely friendly and courteous
Returned Clean
My Experience - 5.0/5.0 -
Your work is excellent and everyone is pleasant to deal with!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Rich’s Automotive was a pleasure to deal with, they were very professional and knowledgeable. My car looks brand new after being damaged in a severe hail storm.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Rich’s Automotive was a pleasure to work with, the fact that they worked directly with MJM made the process easy. I had a lot of hail damage and the car looks brand new.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
There is still a dent on the hood by the windshield wiper. If the Audi inspector doesn’t see it, I will not worry about it.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Anytime I called and spoke to anyone on the phone they were so friendly, polite and helpful 😊