Rich's Automotive Specialists
Rich's Automotive is a family owned auto repair business that has been serving the Bergen County community since 2004. Our goal is to provide high quality repairs on a timely basis. We provide a high level of customer communication throughout the repair process including text and email messaging with vehicle owners. We are the only Auto Body shop that puts our customers before our business! We back our work 100%... Rich
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 8:00 am - 12:00 pm |
Reviews (223)
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- Newest
My Experience - 5.0/5.0 -
It was an absolute pleasure doing business with Rich. He was very fair and completely professional. The car looks brand new again. I have already recommend him to friends and family.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Outstanding work and service.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Took a week to paint a bumper only one paint guy I feel it could have possibly been done to jack up the prices. Labor for said paint guy was jacked up and just painted the front of the car. Brakes are questionable and I don’t think overall car was even test driven:-/ super inflated prices and subpar job
Customer Service - 1.5/5.0 -
Was told car was going to be finished a week ago and nothjng until a week later when finished all because if a paint job??? On the front only at that😮
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent job and very professional. Courteous people and the job got done , as.promised, on there estimated time.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Rich’s automotive are the nicest people to work with.
Customer Service - 5.0/5.0 -
Very helpful
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0 -
Noticed a very small blemish at center console which wasn't there before. Repair works just fine.
Customer Service - 4.5/5.0 -
Managers seemed not quite together on my promised July 17th appointment, but they honored it.
Returned Clean
My Experience - 5.0/5.0 -
Nice work
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good shop
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Rich is a great guy and there teem does fantastic work.
Returned Clean
My Experience - 5.0/5.0 -
Great job as usual. Highly recommend
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job and great service. Bob was a pleasure to deal with and made everything seamless
Customer Service - 5.0/5.0 -
Bob went above and beyond attending to what I needed. Exceptional customer service!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 2.5/5.0 -
BlindSpot and part of backup system still not working
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car paint looks better than when new. Unexpected light interior detailing was a nice touch.
Customer Service - 5.0/5.0 -
Couldn’t be better. Positive attitude and energy from everyone felt natural.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 2.0/5.0
Repair Quality - 2.5/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a wonderful job on my vehicles and I recommended them to my neighbor. Very professional and accommodating.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.0/5.0
Repair Quality - 3.0/5.0
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Absolutely amazing service from start to finish. The staff couldn’t be any nicer or more accommodating. Rich was a pleasure to deal with as was the office staff & car rental staff
Customer Service - 5.0/5.0 -
Extremely satisfied
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
car looks awesome and was completed a day early! could not be happier with the service and repair
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great customer service. Repaired quickly. Check and check out process efficient. Loved the onsite rental car service too!