Rick Hendrick Collision

4.9 (3,245reviews)
97%
12050 W Broad St,  Henrico,  VA  23233
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Shop AssistantSparkles

In operation 12 years.

Hendrick collision center is part of Hendrick Automotive Group. We are a state of the art collision repair facility. We are staffed with manufacture trained technicians that are certified to repair your car. Hendrick collision center's focus is to repair your car back to factory specifications while delivering excellent customer experience. We warranty repairs for the lifetime that you own your vehicle. We also offer custom collision financing options along with state of the art online photo estimating for your convenience.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Acura
Chrysler
Dodge
Fiat
GM
Honda
Hyundai
I-Car
Jeep
Nissan
Ram

Reviews (3,245)

Likely to Recommend

Repair Quality

All the staff members were very cooperative and clarified all my questions. I just dropped the car they took care of the service

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Returned Clean

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Repair Quality

Kendall was an extreme professional and incredibly helpful with my many questions. The quality of work was exactly what I hoped for.

Customer Service

Returned Clean

My Experience

Likely to Recommend

Pending follow-up

Repair Quality

Vehicle sensors no longer working after repair. Body work, etc was done well.

Customer Service

Should be very satisfied but am waiting for a response from Hendricks on a solution to my sensor issue.

Returned Clean

Likely to Recommend

Repair Quality

They did an excellent job on my repair. The integration with GEICO on car loaner with Enterprise was so convenient. The system to update status worked well. I appreciate utilization of a digital system.

Customer Service

Excellent communication throughout the process.

Likely to Recommend

I’m happy with everything up to this point. Long term will be the true test, but A+ up until now.

Repair Quality

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My Experience

Great work all around

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Repair Quality

Customer Service

Returned Clean

My Experience

The work appears very professional and I love it. Thank you so much.

My Experience

Front desk staff was great and helpful. Body work and paint is perfect. Isaiah is amazing. Thanks to everyone for making it so easy.

My Experience

I’m an 81 yr young retired Marine and small biz owner that drives a C6 Corvette 2005 convertible by far Hendricks is the best ! If I tell all that I liked and how happy was with the results I’d have to write an essay. Isaiah a gentleman and real easy to work with Second to none ! A very pleased customer ! I’d refer anybody not just a Chevrolet owner to Hendricks

Likely to Recommend

Repair Quality

The best service I’ve had with a repair issue I’d recommend anyone with any problems to go to Hendricks……..I’ve already filled this out with a multitude of accolades on yesterday’s survey. I’m totally happy and impressed with Isaiah, great personality , honest and reliable, he went the extra mile for me

Customer Service

Great

My Experience

Explained the process; Kept me well informed; work completed prior to promise date; friendly staff. Process was easy.

Likely to Recommend

Repair Quality

Excellent customer service, kept me informed, sent photo, work completed prior to date promised. Easy to reach on phone.

Customer Service

Likely to Recommend

I received excellent customer service. The estimate was almost spot on to the original cost. A difference of something like $60. No arguments on that. The cleanliness of my vehicle. During this entries process I felt like a valued customer.

Repair Quality

Having auto body experience, over 45yrs ago but know something’s to look for, I am completely satisfied with the work done. Unless you knew where the damage is you wouldn’t be able to see there was an accident.

Customer Service

My Hendrick Chevrolet contact was very polite, professional, friendly and approachable. She kept me updated with text messages. Her estimate was almost spot on to the original cost. I firmly believe when she said “I try and do my best to as accurate as possible so there are no big surprises.”

Returned Clean

My Experience

Isiah was awesome. It went real smooth

Likely to Recommend

Repair Quality

Isiah did a good job

Customer Service

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Repair Quality

Great service and care!

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

My car is very dirty when I picked up on March 19th.

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My Experience

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