Rick's Collision

4.8 (487reviews)
96%
P.O. BOX 185,  Shinnston,  WV  26431

Ricks Collision Inc. is a family run business that has been serving the community since 1976. Our goal is a high quality repair and great customer service.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (487)

Likely to Recommend

Repair Quality

Rick’s was great to work with!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Always delivers an A-1 job. Thank you!

Customer Service

Always very nice and respectable.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Excellent work performed

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The repair on my hood looks great, thank you for a job well done.

Customer Service

Great customer service and friendly helpful staff.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

We have use your services many times and are always very satisfied with the work that’s done. The staff is always super friendly and very polite.

Customer Service

Very friendly super nice

Returned Clean

Likely to Recommend

I have already recommended Rick's to multiple people.

Repair Quality

Everyone at Rick's was so nice and helpful. My vehicle was taken care of and I received it back in a timely manner. They will answer any questions you have and are great people!

Customer Service

Everyone was so great from taking my car in for an estimate to check out.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Never received updates unless I called and called and called, wasn’t updating insurance company so I couldnt View any updates in the app, closed my claim and says my car is finished but still don’t have my car and it’s at the dealership now. Very poor lack of communication and no updates on my car, I found out through a text message that Toyota has my car and still haven’t heard a word from ricks collision.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

I am incredibly impressed with the service at Rick’s Collision. They got my vehicle scheduled in a very timely manner, and the repair quality is amazing. Communication was excellent throughout—they kept me consistently informed and updated every step of the way. To top it all off, their team went above and beyond by staying open past closing time just so I could pick up my vehicle as soon as it was ready. Exceptional professionalism and customer service!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Awesome work and service as always. It’s never a pleasant experience having an accident and needing repair service, but always a pleasure to work with the staff at Rick’s Collision. We have had to utilize your service more times than we have liked, but always liked having it available to us. Very grateful for Jim. He is very involved, understanding, knowledgeable and just a great guy! Thank you all.!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Kept me up to date through entire process. Always courteous and friendly

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Great work and yes I will let people know

Repair Quality

Car looks great and was done ahead of schedule

Customer Service

Everything was great and all questions were answered

Returned Clean