Rick's Collision

4.9 (498reviews)
97%
P.O. BOX 185,  Shinnston,  WV  26431

Ricks Collision Inc. is a family run business that has been serving the community since 1976. Our goal is a high quality repair and great customer service.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (498)

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Repair Quality

I’m so pleased with the repairs done to my car. It looks great! Also, everyone was so great to work with. I have already recommended you all to friends - and will come back to you all if the need arises. Thanks so much!

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Best customer service and excellent work.

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Beautiful Job. The car looked like new. 👏👏👏

Customer Service

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Will not go back

Repair Quality

Car was not completely fixed. Chrome piece around headlight was not fixed. Used a paint pen on rock chips and looks worse than the chips. Not sure what was actually fixed on it for the whole front end to be taken off.

Customer Service

Girl at front is friendly, but job was to take 4.6 hours and they had 4 days a courtesy call would of been nice. This is the second time car has been there and job has taken way longer.

Likely to Recommend

Great people and service

Repair Quality

Did an amazing job.

Customer Service

Very nice and took care of everything

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Repair Quality

I was very impressed with the courtesy and the fast turn around! Very professional and looks great! Thank You!!

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11 or 12

Repair Quality

Great job you made it look new inside and 0ut. Professional and quality work.

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Ricks did a great job communicating and even took some money off the final to make up for extra days with a rental. Finished work was great

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Very happy with Ricks

Repair Quality

There are a few items that need to be addressed with my vehicle. My husband planned to bring it on Monday, June 9th but was advised to wait until Wednesday. We were unable to do so. On the right fender well- a piece was not replaced Door lock on passenger door does not work. Fog lights do not work Battery died and had to be replaced The vehicle pulls to the right There is a shake in the steering wheel The fan motor on the heater is making a noise. Vibration on the floor

Customer Service

Staff always very pleasant to deal with

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They did a fantastic job

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Great experience. Would not go anywhere else. In fact, winter must have been hard on cars this year and there was a long wait, which is understandable because Rick does a great job. I could have taken my car elsewhere and gotten in a little sooner but chose to wait because they are the best and worth the wait

Customer Service

Returned Clean