Rick's Collision

4.9 (498reviews)
97%
P.O. BOX 185,  Shinnston,  WV  26431

Ricks Collision Inc. is a family run business that has been serving the community since 1976. Our goal is a high quality repair and great customer service.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (498)

Likely to Recommend

Repair Quality

They did an excellent job, the car looks great, like it did when I bought it. They did what they said they would do and was fast and reliable. The only place I would recommend for your paint and body work!!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Very nice job

Customer Service

Returned Clean

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Repair Quality

I am very satisfied with the way you guys fixed my car and how well you guys communicated with me.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

I am so happy with the repair of my bumper, etc, and I so appreciate how well you cleaned the inside! Thank you so very much !

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Fast service. Good work

Customer Service

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Repair Quality

Great people great quality work

Customer Service

Returned Clean

Likely to Recommend

Depends on paint issue outcome.

Repair Quality

Either the wrong grille (chrome color) was ordered and painted or the painter made a mistake and didn’t realize my grille is only supposed to have paint around the boarder.

Customer Service

Depends on the outcome of the paint issue.

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

The repair was done very well.

Customer Service

Returned Clean

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Repair Quality

Very satisfied with the work done to my truck. The repair time was 5 days longer than expected, which I know can happen due to unforeseen circumstances.

Customer Service

Returned Clean

Likely to Recommend

Think this is the third time I have had one of my vehicles to Rick's for repairs and all of them have been very satisfactory.

Repair Quality

Was very pleased with Rick's service and the repair to my car. Thank you for washing the car and cleaning the inside windows :) :) :)

Customer Service

The employees were very courteous and gave me up to dates as to when the car would be completed.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

The body damage to the vehicle looks great! Clearly no one looked into the mechanical side of things, my engine fan immediately after starting my car stays running and LOUDLY. The gage to engine temp stays on C, I now no longer have A/C. So you kept my vehicle 2 weeks longer than quoted for, to not look into the possibility of damage under the hood?

Customer Service

Likely to Recommend

Me and my family will go to Rick’s for repairs, and I will recommend to all friends.

Repair Quality

Rick’s Collision is by far the best place to get any repairs done. The only reason I gave a 9 is because there was an issue with an order for my part, and it took a while to come in. Although, Rick was very helpful in scheduling me fast and getting the part ordered! They even detailed my truck and I picked it up cleaned inside and out smelling fresh! The staff is easy to contact and speak with and always are able to assist with anything.

Customer Service

Rick’s Collision is by far the best place to get any repairs done. The only reason I gave a 9 is because there was an issue with an order for my part, and it took a while to come in. Although, Rick was very helpful in scheduling me fast and getting the part ordered! They even detailed my truck and I picked it up cleaned inside and out smelling fresh! The staff is easy to contact and speak with and always are able to assist with anything.

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

the undercover to my engine was not placed back properly after repairs & was hitting the ground upon picking up my vehicle & my old fender was placed in the trunk of my car for me to dispose of myself.

Customer Service

Returned Clean

Likely to Recommend

We always recommend Rick’s Collision to anyone we know who needs body work.

Repair Quality

They do great work - got it back looking like we never had a run in with the deer.

Customer Service

Absolutely nicest people to deal with - everyone you talk to is friendly and helpful through the entire process.

Returned Clean