River Oaks Chrysler- Jeep Dodge Co.,Inc
We are a OEM Certified Collision Repair Facility in the Houston area.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:00 am - 6:00 pm |
| Tue | 7:00 am - 6:00 pm |
| Wed | 7:00 am - 6:00 pm |
| Thu | 7:00 am - 6:00 pm |
| Fri | 7:00 am - 6:00 pm |
| Sat | 8:00 am - 1:00 pm |
Service Quality
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Paul did a superb job of coordinating the repair of my vehicle and keeping me informed of the status. Repairs on the vehicle were exceptional.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I had an excellent experience with River Oaks Chrysler Jeep! I received continuous communication and updates throughout the repair, and the work done was great.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Absolutely!!! The main reason I selected River Oaks was because the work is done in-house and not sent out to another collision shop. In addition, the repair work was excellent! There are no signs that any damage occurred or that any repairs were done. It’s like it never happened!
Repair Quality - 5.0/5.0 -
Aaron and Johnny took care of my car like it was their own. The work done was exceptional! The car is better than new.
Customer Service - 5.0/5.0 -
Aaron understood how upset I was with my car getting damaged. He went the extra mile to ensure that I felt my car was in good hands.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
The only issues were little things during and at pickup. DURING Would have appreciated a call vs just an email update with a new completion estimate. This made me reach out each and every time to see what/why the estimate had changed PICKUP I work in luxury retail and noticed several little things that kept pickup from being seamless. 1) the time on the clock was incorrect and i had to reset it myself. would have been a nice touch to not have to think of it 2) the hood on the car was not closed completely and I did not notice until getting back to my house. this is a little thing that should not have been missed 3) since the battery was disconnected during the body work, the windows no longer worked as a 'one touch' and had to be held to completely work. if i had not gone to my mechanic right after to get my inspection, i would have thought that somehow you had broken my electric windows 4) my inspection was due on/by August 2026. it would have been a nice touch if you would have offered to complete this since the car was with you since 7/23. since the battery was disconnected i now have to drive 50mi+ before it can be completed the work itself is fantastic but these little things kept it from being a perfect experience. service and luxury are in the details and these were missed. they are not deal breakers but would have made the exp seamless. The work on my car itself appears to be very well done. since you had assisted me with a pervious body work several years ago i specifically asked USAA to return to your shop. my only issue is that it took over 4 weeks when the original estimate was 7-10 days and i had to chase down communication