Roberts Auto Body

4.9 (369reviews)
95%
345 West Street,  Ludlow,  MA  01056

In operation 35 years.

Family owned and operated since 1991. We work for the customer and there best interest. Lifetime warranty .

Services
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.

Reviews (369)

My Experience

Amazing service. Fast repairs.

My Experience

They are great to work with.Very helpful and answered any questions concerning my vehicle and my rental.They did it all,so helpful,can’t thank them enough.

Likely to Recommend

Repair Quality

Customer Service

Job well done!!

Returned Clean

My Experience

Communication was great.

My Experience

My Experience

I was updated on status of the repair throughout the process. Repair was impeccable and completed earlier than initially estimated.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

THANK YOU SO MUCH

My Experience

You did a great job, and since it is our only car, you exceeded our expectation for getting it back to us in a timely manner, thank you so much!

My Experience

Pleasant folks Good workmanship Quick turnaround.

My Experience

The work they did on the van was amazing. You cannot tell that the car was hit. The paint matches perfectly and it’s unbelievable and everything works the way it should.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

As usual, the Robert’s folks came through perfectly on repairing our car that was involved in a hit from behind accident. They have worked on two of our other cars and we felt comfortable bringing our latest car back to them after this recent accident. Thank you Robert’s, well done!

My Experience

Everyone is so nice and so helpful. Very knowledgeable about how insurance companies work and so helpful with that. My little Altima looks brand new again. Was complete way sooner then I thought it would be.

Likely to Recommend

Repair Quality

Excellent work with outstanding customer service and communication

Customer Service

Great communication. Follows up and assists with claim

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Very friendly and professional staff. Work was completed meticulously and sooner than I expected. Would highly recommend.

Likely to Recommend

Repair Quality

Customer Service

Professional and friendly staff and the work was completed to perfection and done in short time.

Returned Clean

My Experience

Robert’s was friendly and professional they did a great job helping navigate the insurance process. They did an awesome job repairing my truck it looked better than when I took delivery from the dealer

My Experience

Everybody did a great job car looks great considering the other mishaps with the car. Very satisfied with your work.

My Experience

Amazing work done on car! Really a wonderful experience everyone was so kind and helpful.

Likely to Recommend

Will definitely recommend

Repair Quality

Fantastic work completed on car and customer service was professional, kind and super helpful.

Customer Service

Front desk was kind and helpful.

Returned Clean

My Experience

The team there did a phenomenal job with working with USAA to ensure my truck got the proper parts to get repaired correctly.

Likely to Recommend

Repair Quality

The jeep looks GREAT. Can't tell the difference between the stock part and the after market part

Customer Service

Returned Clean