Roberts Auto Body

4.9 (375reviews)
92%
345 West Street,  Ludlow,  MA  01056

In operation 35 years.

Family owned and operated since 1991. We work for the customer and there best interest. Lifetime warranty .

Services
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.

Reviews (375)

My Experience

They're kind person they got the job done right

Likely to Recommend

They're very kind people

Repair Quality

Customer Service

They did a nice job

Likely to Recommend

Repair Quality

Customer Service

They took care of all my issues. Even buffed the car after fixing it and helped me with the mirror that wasn't part of the claim. They found a junkyard one and refurbished it for me at a great price. Great customer service and communication.

My Experience

Great work! Thanks!

My Experience

More than satisfied. Car looks beautiful again. 😊

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

I have had cause to need the services of an auto body repair shop more than once (unfortunately). Every time I went to Robert's the process went exactly as expected and the results were just as I wanted. Hope I won't need them again but I'm glad they are there if accidents happen.

My Experience

Very professional, attention to detail, and a timely manner. would recommend!! 10/10

My Experience

Great people

Likely to Recommend

Such great people

Repair Quality

Did a great job

Customer Service

Great people great to work with

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Amazing service. This is my second time with Robert’s Auto and they do amazing work and fast. Highly recommended.

Likely to Recommend

Great shop great service.

Repair Quality

Highly recommend Robert’s Auto great work.

Customer Service

Amazing work and great timing.

Likely to Recommend

Repair Quality

Customer Service

They did a perfect job on my car. Car looks brand new They were also so quick and updated me as well

Likely to Recommend

Repair Quality

Customer Service

Very good communication skills great service returns calls answered all questions I had so overall best autobody experience I’ve had so far

Likely to Recommend

Repair Quality

Customer Service

I was going to bring my car to Ricks auto body but chose Robert’s autobody instead. Im glad I did, besides the professional and friendly welcome they accommodated my schedule and did a wonder job on my vehicle. I would recommend them to all my friends

My Experience

They repaired my car really quick and they even clean the outside of my car. I was really satisfied with the work they did on my car!

Likely to Recommend

Repair Quality

Customer Service

Great service!

My Experience

Were thorough in checking if my car was at the shop. Checked in when needed to update me on the repair of my car. Overall, very nice and friendly experience and would come back again if I need to.

Likely to Recommend

They were very understanding, straight forward, and did a great job with the repair on my car.

Repair Quality

My car looks amazing, like brand new.

Customer Service

Very satisfied with their customer service.

My Experience

They are very nice and professional.

My Experience

I feel that the insurer should do a better job of relating updated personal information to the repair facility. (Telephone number)

Likely to Recommend

I’d happily come back for my own repairs.

Repair Quality

Car looks brand new on that side that was repaired!

Customer Service

Very nice people, they got my car quickly repaired and were communicative.