Roberts Auto Body

4.9 (373reviews)
91%
345 West Street,  Ludlow,  MA  01056

In operation 35 years.

Family owned and operated since 1991. We work for the customer and there best interest. Lifetime warranty .

Services
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.

Reviews (373)

My Experience

Great service and I would highly recommend but May I ask they please cancel fees for debit, I can understand credit but debit takes directly from a bank account

My Experience

Service was quick and everyone i encountered at Robert's was friendly and kind. My bumper looks pristine after being fixed. Gold stars for everyone!

Likely to Recommend

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Customer Service

My Experience

Roberts auto body was terrific. They communicated about the progress of the repair and were proud of their work. The owner obviously puts ownership pride into his business.

My Experience

Couldn’t have asked for a better shop , from the moment I dropped my car off communication was clear . Upon pick up my expectations were exceeded

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My Experience

Thank you

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My Experience

Robert’s Auto body did a magnificent job in repairing my Toyota. Customer service was top notch, keeping me informed of progress in my repairs. Highly recommended Auto Body shop!

Likely to Recommend

Most definitely!

Repair Quality

Car looks brand new! No evidence of it being in an accident.

Customer Service

I was very satisfied with the customer service experience. I was put at ease after having a traumatizing accident with my vehicle. They assured me that it could be repaired, and it was. They did an excellent job making sure my car looked brand new. I will be recommending Robert's to family and friends.

My Experience

I was super satisfied with the timely results

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My Experience

they wirked on the car so amazingly !! so fast and came out looking brand new

My Experience

I am very satisfied for the great job they did to my car I’m very happy with the results. They treat me and my family very nice and they are very professionals My car looks amazing

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My Experience

Awesome job and very happy with the work. Thank you for the great communication and professional job!

My Experience

I'm a very satisfied customer! The team at Robert's Auto Body did an awesome job fixing my car. They went above and beyond to fix my car the right way in a short period of time. I will will definitely recommend to family and friends 😊.

My Experience

The team @Robert's who worked on my Jeep was stress free. They took care of everything. Medoc,Brian&Lindsey were so easy 2 talk 2. They made my Jeep shine as they not only fixed the car they washed&cleaned it inside&out it sparklers Thank 2 all of u 4 making

Likely to Recommend

They r very reputable.

Repair Quality

Excellent.

Customer Service

Robert's auto body did a superior job on my Jeep. They r very knowledgeable in the work they did on the Jeep. They all took the time in explaining what was needed 2 repair the car. I ask many questions & Medoc, Brian, Lindsey found the time 2 reassure me with kindness. Oh PS: THE CAR, WHEELS,WINDOWS& INSIDE WAS SO CLEAN. I would recommend Robert's Auto Body 2 all your client whenever repair is needed. Patricia Tomczak

My Experience

Roberts Auto body worked with me on a insurance claim. They did a fantastic job, Zero complaints. Definitely recommend.

My Experience

They did a great job on my car

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My Experience

Robert’s shop was amazing, they were fast and went above and beyond. I would highly suggest going to them for your service.

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Repair Quality

Very thorough, looks great

Customer Service

My Experience

Everything came out better than I thought. The personnel there were all excellent people thank you.

Likely to Recommend

Loved every one in there they were all very courteous and kind and respectful

Repair Quality

It was perfect

Customer Service

Very efficient and explained the proses very clearly so that I could understand what was going to be done. And very Courteous and kind

My Experience

I am really happy with the work. Robert's Auto Body & Sale team did on my truck. Looks great. Thank You Doreen

Likely to Recommend

Repair Quality

I love how it looks.

Customer Service

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My Experience

Honest, quick to repair,communication excellent job