Roberts Auto Body

4.9 (372reviews)
91%
345 West Street,  Ludlow,  MA  01056

In operation 35 years.

Family owned and operated since 1991. We work for the customer and there best interest. Lifetime warranty .

Services
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.

Reviews (372)

My Experience

What an easy process! Everyone at Robert’s Auto Body were very helpful and nice. I had some dents and scratches and now they are gone and my car looks great. They even touched up a few old scratches for me. I was surprised how quickly the job was done—three days before I expected it!

My Experience

Amazing service very professional and highly would recommend Roberts auto. My car was in and out of the shop. Great service.

Likely to Recommend

Repair Quality

My car came out amazing and fast.

Customer Service

Great work and very professional.

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I already have recommended the shop.

Repair Quality

Amazing care and great work.

Customer Service

Clean , caring and meticulous work.

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Repair Quality

Customer Service

They were very nice. My car looked beautiful. Extremely satisfied with the work they did on it. Highly recommend.

My Experience

My Experience

Great service, got my car in quicker than expected and it looks brand new! Couldn’t be happier and can’t thank you enough!

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Repair Quality

Customer Service

My Experience

Keep up the great work.

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Very friendly and vehicle was ready early

Repair Quality

Customer Service

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Repair Quality

Everything came out great and they explained everything that they did. They followed up by telling me to let them know immediately if there happen to be any issues.

Customer Service

Roberts has always been up front, honest, and friendly. They keep you updated through text messages and phone calls.

My Experience

I was amazed completely new car , I could cry I was so happy

Likely to Recommend

Most definitely

Repair Quality

They did amazing job I cried and the guy was nice communication was great !! Definitely recommend them to everyone

Customer Service

My Experience

The car looks amazing . Did very well 👏

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Repair Quality

Customer Service

My Experience

great job

My Experience

From start to finish completely professional kept me aware of the proceedings. Finished in less than one week. Will recommend all my friends and family to Roberts. Thank you Brian Leonard

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Repair Quality

Customer Service

My Experience

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Customer Service

My Experience

The team at Robert’s Autobody were very friendly, professional and knowledgeable. They dealt with the insurance company which made the process seamless. We were more than satisfied with their work. My car looks amazing. I would definitely recommend Robert’s Autobody. You won’t be disappointed.

My Experience

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Customer Service

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Customer Service

Excellent service

My Experience

Great workmanship and delivering vehicle back in time frame promised. I highly recommend Robert's Auto Body!

My Experience

They Were very kind and they were accommodating to us. They stayed open a few minutes late so we could get there to drop my car off. The whole experience was wonderful.

Likely to Recommend

They were awesome. I would go back again!

Repair Quality

The car looked new!

Customer Service

They were kind and accommodating and did a really great job

My Experience

I was very pleased with the work done by Robert’s!!! My car was done in a very timely manner! The staff is fun and very courteous . If I need body work again, I would definitely go to Robert’s and recommend then to everyone!!

Likely to Recommend

Repair Quality

Customer Service

Roberts did a timely wonderful job!