Roberts Auto Body

4.9 (367reviews)
94%
345 West Street,  Ludlow,  MA  01056

In operation 35 years.

Family owned and operated since 1991. We work for the customer and there best interest. Lifetime warranty .

Services
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.

Reviews (367)

My Experience

Repairs completed in a timely manner. The shop advocated and was able to use new factory parts instead of used, as insurance suggested. They even replaced an uninvolved headlight without charge

My Experience

Excellent repair job. Truck looks brand new. Great people. 😊

My Experience

Exceptional performance! High quality work and excellent customer service and support! Love the work done on my vehicle!

My Experience

Looks factory new. Super fast service.

My Experience

My Experience

Your team went above and beyond to help with an issue (possibility unrelated to the collision) that my car was having. And the repair looks perfect! Thank you!

My Experience

My Experience

We appreciate the attention you gave our vehicle. You had a very quick turn around and gave a great explanation of damages. Repairs look great.

My Experience

Thank you for making my car look great again and keeping me updated throughout the whole process. You guys are awesome!

My Experience

My experience from my initial call to Roberts to the pickup of my vehicle was a 10 out 10. The communication, friendly staff, and completed work were above expectations. I will be recommending Roberts to my friends and family.

My Experience

Thanks for the clean car

My Experience

Robert’s did a fantastic job on my car. Robert’s truly cares about the customer and works hard to make you are satisfied. My family has used their services on several vehicles over the years and will continue to come back as long as they’re in business. I’m a truly a satisfied customer and give Robert’s Autobody a Grade A!

My Experience

Mike and his wife were very helpful and provided clear explanation of the repair process including insurance company steps and rental car arrangements. I highly recommend this shop.

My Experience

We were very pleased with the job done on our F150. It was easy to work with them.

My Experience

The entire process went so smooth, the people were friendly and knowledgeable and my car came out looking beautiful. I couldn’t be happier.

My Experience

It was a pleasure dealing with Merik and Lindsey. Very professional and honest about the repairs to my Ford F-150 that was damaged and working through the insurance claim. I’ll recommend them to anyone whose looking for a quality auto repair company!.

My Experience

Very helpful, efficient and job well done.

My Experience

Great customer service! Highly recommend

My Experience

Robert Auto Body is the only place I trust with my car, and for good reason! They recently fixed my 2020 Subaru Outback, and just like every time before, they did an outstanding job. This isn’t my first time working with them—I’ve been a loyal customer since 2017. When I first moved to Massachusetts from Illinois, I didn’t know who to trust, and I made the mistake of going to Balise Collision Center. I was so upset when they returned my car with a mismatched paint job. I was told ā€œblue is blueā€ and they wouldn’t fix it properly. That experience pushed me to do my homework—and that’s when I found Robert Auto Body. Since then, I’ve never looked back. Even now that I live in Boston, I still bring my car to them, even though it’s a bit of a drive. That’s how much I trust their work. I’ve recommended them to friends and family, and all of us are always 100% satisfied with their service. They’re honest, professional, and truly care about getting things done right. If you want top-quality work from a team you can count on, look no further than Robert Auto Body!

My Experience

Quick and great service