Roberts Auto Body

4.9 (373reviews)
91%
345 West Street,  Ludlow,  MA  01056

In operation 35 years.

Family owned and operated since 1991. We work for the customer and there best interest. Lifetime warranty .

Services
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.

Reviews (373)

Likely to Recommend

Repair Quality

Customer Service

My Experience

Robert’s Auto Body is the place to go to get body work done on your vehicle. I had a small fender bender and you can’t even tell work was done to my car! The staff was very friendly and easy to talk to. They work very quickly here and I do appreciate that.

My Experience

It is consistently a gratifying experience to engage with Roberts Auto Body. While it is never desirable to be involved in an automotive accident, Roberts Auto Body effectively mitigates the inherent stress associated with such an event. Their exceptional communication, amiable customer service, and superior workmanship collectively contribute to an unparalleled experience. I am continually appreciative of the caliber of work that Roberts provides. The quality of their work is truly remarkable. Upon retrieving my vehicle, I was astounded by the meticulous attention to detail and the flawless execution of the repairs. Roberts Auto Body skillfully alleviated the stress and anxiety that typically accompany such situations.

My Experience

Everyone at Roberts was very helpful and patience and really made me feel like they had my best interest in mind for me and my car. Thank you!

My Experience

Robert’s auto was absolutely amazing. Any questions I had they were completely answered, and my car looks brand new after having accident repairs done by them. I would recommend them to everyone!!

My Experience

Great experience. Wrote a google review 👍🏼.

My Experience

Throughout the process, Robert’s Auto Body provided exceptional service and exceeded my expectations. Prior to my car being admitted into the shop, Robert’s Auto Body was able to thoroughly assess and walk me through my vehicle’s damage. The communication was very professional. Robert’s Auto was able to give me an estimated time frame and scheduled me in their books as early as possible. While picking up my vehicle, Robert’s Auto Body walked me through my vehicle once again and explained the work that has been done. I highly recommend Robert’s Auto Body to anyone looking to have their car serviced with an exceptional service. Thank you.

Likely to Recommend

Repair Quality

Customer Service

My Experience

They did an excellent job.I am impressed with his knowledge of Mazda vehicles. Everything went smoothly.

Likely to Recommend

Repair Quality

Great job

Customer Service

They did an excellent job

Likely to Recommend

Repair Quality

Customer Service

My Experience

I appreciated being updated as the car was being serviced. I am very satisfied with the quality of the repairs.

Likely to Recommend

Repair Quality

Customer Service

My Experience

I was beyond happy with the work. Everyone here is so nice and happily answer any questions. If I am ever in the need of body work this will be the place I will go!

My Experience

I was very satisfied with the work. I honestly can't even tell my car was hit. Very good customer service, and got tons of updates on the status of my car as well. Would Definitely recommend!

My Experience

They did a great job and turnaround was fast. Thank you!!

My Experience

They are my new lifelong preferred body shop! Super friendly and got the job done in a timely manner! Thank you!

My Experience

Car came out like it’s never been in a car accident. Absolutely amazing , from communication step by step process , all the way to repairing the vehicle. Highly recommended

My Experience

Have gone to Robert's for many years. He has repaired several of my vehicles. He and his staff do great work.

My Experience

Robert Auto Body shop did incredible job with my car. Not only that but the communication was like no other. Funny conversation and honest opinions with helpful tips! My car repair was installed successfully and looked brand new. Thank you Robert Auto Body!

My Experience

Very easy process, great people to work with.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Car looks perfect. Customer service is incredible.

Likely to Recommend

Repair Quality

Customer Service