Rob's Prestige Auto Body

5.0 (576reviews)
98%
729 Dutchess Turnpike,  Poughkeepsie,  NY  12603
Bot
Shop AssistantSparkles

In operation 43 years.

When your vehicle needs service, you want it fixed quickly, reliably, and affordably. We understand. If your car won't start, we're here for you. If you break down away from home, we're here for you. If you hear a weird noise and want it diagnosed, we're here for you. Prestige Automotive & Towing, we've been in business at our 2 Vassar Road location here in Poughkeepsie, NY for almost three decades. That says something! We work hard to ensure that all of our customers receive top quality service at reasonable rates.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (576)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I appreciated the updates. I of course would have liked to have my car sooner, and the cost of repairs was more than double what the Romeo Ford service center quoted, but it looks like I got a very nice set of repairs. Hopefully the higher cost of repairs doesn't hit my premium harder! Everyone was very nice and professional. Glad to have my baby back.

My Experience

I’m completely impressed with the repairs completed inside and out. The costumer service with amazing. Everyone was kind when calling with updates and the timeframe that my car would be completed. I really appreciate their service.

Likely to Recommend

Repair Quality

Customer Service

My Experience

dyanna was amazing and very helpful. would most definitely come here again if need be! and will recommend to others

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Rob's Prestige completed my repair to the criteria that I requested. Both scope and cost were contained as I desired. The staff were all friendly and addressed all my needs.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

This is the second time I’ve used the shop and I will go nowhere else for any repairs for my car. I will definitely recommend this shop to my family and friends.

Repair Quality

The service was amazing. They were very informative. Kept me in the loop letting me know what was happening step-by-step. Handled everything with the most professional attitude. The car looked wonderful. Wouldn’t even know that there was a problem in the first place. I highly recommend them.

Customer Service

Best customer service

My Experience

From the minute I walked in everyone was courteous and very helpful my car was done much quicker than anticipated. The work done on my car was excellent my car was returned to me very clean. 10 out of 10 for their service and professionalism. Thank you so much

Likely to Recommend

Repair Quality

Excellent work and great service !!! Thank you 😊

Customer Service

My Experience

Likely to Recommend

Repair Quality

Great job. Very pleased. Felt very comfortable dealing with the staff there

Customer Service

My Experience

Everyone is always a pleasure to work with and they make it easy during a difficult time

Likely to Recommend

Repair Quality

Customer Service

They make a stressful process easy and digestible

Returned Clean

Likely to Recommend

I have already recommended this shop to a friend.

Repair Quality

Excellent repair, good as new

Customer Service

Prestige Worked thru a very uncooperative insurance company claim requiring many unresponsive calls and escalations.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Excellent workmanship ! and excellent customer service. Always updated and informed.

My Experience

My Experience

All experience was excellent very professional people on time

My Experience

The team communicated great through the process and the work was done fast.

Likely to Recommend

Repair Quality

looked great after

Customer Service

everyone was kind and helpful they also cleaned my car

Returned Clean

My Experience

I cannot praise Rob’s Prestige enough. Ten out of f ten hardly does it justice. My damaged car was returned to me like new. No, better than new. Rob’s auto body technicians are true artists. Praise, too, to the office staff (shout-out to Caroline and Dyanna) who were beyond friendly and caring, and kept me abreast of the repair’s progress every step of the way.

Likely to Recommend

Repair Quality

Make that "completely satisfied". 10+

Customer Service

Again, 10+

Returned Clean

My Experience

Thank you so much! Everyone was so nice and informative and my car looks amazing!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Great company . Very professional