Rob's Prestige Auto Body

5.0 (575reviews)
98%
729 Dutchess Turnpike,  Poughkeepsie,  NY  12603
Bot
Shop AssistantSparkles

In operation 43 years.

When your vehicle needs service, you want it fixed quickly, reliably, and affordably. We understand. If your car won't start, we're here for you. If you break down away from home, we're here for you. If you hear a weird noise and want it diagnosed, we're here for you. Prestige Automotive & Towing, we've been in business at our 2 Vassar Road location here in Poughkeepsie, NY for almost three decades. That says something! We work hard to ensure that all of our customers receive top quality service at reasonable rates.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (575)

Likely to Recommend

Repair Quality

Very impressed with level of service and all the weekly updates. And car looks great Thx again!

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Very nice job

Customer Service

Everyone was friendly and informative

My Experience

The communication throughout the process was amazing and the car looks just like it did prior to my accident. Actually it looks even better. When I got in my car the inside had been cleaned which I thought was a nice touch. Thank you!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

10+++

Repair Quality

Awesome job

Customer Service

Wonderful communication

Returned Clean

Likely to Recommend

Always will be my first recommendation.

Repair Quality

I will always recommend this atuo baby shop. The work is always done well. 💯% recommend. The only body shop I use.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Front desk was very helpful in scheduling and relaying information.

Customer Service

Again, front desk communication was important.

Returned Clean

Likely to Recommend

I was very pleased with the excellent repair work done on my vehicle, and I was very appreciative that they had actually gone above and beyond to find an OEM windshield at the same price as Travelers would cover. Excellent service and work!

Repair Quality

I was beyond pleased with the repairs made on my vehicle. Excellent work by a team of people who really care about the work that they do.

Customer Service

Excellent customer service. I received frequent phone calls throughout the time my vehicle was in the shop with the status of the repairs. The personnel were friendly and professional.

Likely to Recommend

Happy with quality but price and time and communication was lacking

Repair Quality

Customer Service

I emailed asking for a copy of what I had signed while dropping the car off. I never received a response. Updates were sporadic. I was told I would hear something again at the end of the week and then did not. Of all the updates, I was never informed the car was going to be towed to another shop, I had to find this out because I received an email stating Geico received my road side assistance request. So I had to call them and figure out what that was since I had no idea the car was leaving the shop I left it at and of course I wasn't in possession of the car. Original price ended up being over 2x less than what they ended up charging.

Likely to Recommend

Repair Quality

Great communication and excellent repairs were made

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

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Most definitely!

Repair Quality

Showroom worthy

Customer Service

The customer service was amazing. Caroline Telesco was very kind and understanding and hept me updated. Dyanna Sanchez was very knowledgeable and showed me all parts that were replaced. The technicians and all repair shop employees returned my vehicle in pristine condition. I would recommend Rob’s Prestige Auto Body in a heartbeat.

Returned Clean

Likely to Recommend

Repair Quality

Nice job! Loved that they also cleaned my car!

Customer Service

Very nice & helpful

Returned Clean

Likely to Recommend

Repair Quality

Job well done, plus some extras.

Customer Service

Returned Clean

Likely to Recommend

The car has a new look again! Both the inside and outside are now in mint condition.

Repair Quality

Prestige did all the needed connections to pick up my car and bring it to their shop on Route 44 in Poughkeepsie. I was treated very well by all the personnel in the office. They kept me well informed about the progress in repairing my car. The repair was promptly done. I am very pleased with the body work to repair the accident’s damage. My car looks like a new car! The car outside and inside has the new car look again. I would go there again if needed. Jacques

Customer Service

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

They all did a great job and got the car done in a great time frame

Customer Service