Rods Collision Co.

4.9 (4,858reviews)
98%
4402 University Dr. NW,  Huntsville,  AL  35816

In operation 50 years, 44 years at this location.

The I-CAR certified and ASE-trained professionals at Rod's Custom Collision Repair Center can handle all your auto body repair needs. We provide prompt, courteous, and professional service with every visit to our shop.

Services
  • Insurance Company Assistance
  • Lifetime Warranty
Payment Types
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (4,858)

My Experience

Very friendly and honest staff. Work was completed as promised and done to the highest quality.

Likely to Recommend

Used them numerous times and always will.

Repair Quality

Quality work by quality people.

Customer Service

I am a happy camper!

Returned Clean

Likely to Recommend

already have

Repair Quality

Customer Service

Returned Clean

My Experience

I love the constant communication from the automated service and the personalize touch and expertise from Kane.

My Experience

Like new Appearance indicated excellant workmanship and attention to detail. Paint match and blending were very satisfying. A job well done.

Likely to Recommend

Repair Quality

pleased with workmanship

Customer Service

Likely to Recommend

Repair Quality

Great Staff! Delt with Kane Batt

Customer Service

Returned Clean

My Experience

The repair still looks bad and not done well after second attempt.

Likely to Recommend

Repair Quality

The first repair presented to me was totally unacceptable. The bumper was not fitting the car in any way. When I pressed the bumper it had tremendous give and made a crackling sound every time it was pressed down. I actually had to bring the car back after I took it home because upon further inspection there were visible gaps between the body and the bumper i can see the clips that were used to attach the bumper to the car.

Customer Service

I felt when I asked direct questions,I did not get direct answers. I also felt there were gaps where I didn't know what was going on with respect to the work or lack of work being done on the vehicle. When dealing with the customer service representative, I felt I was getting sales talk instead of customer service attention. When I was presented with the first repair that was not acceptable I felt the customer service representative tried to downplay my concerns and brush them off. He also attempted to influence me to accept the work I knew was not up to par. Even after the production manager agreed to take the car back and " try " to address the problems, the customer service rep continued to try to tell me I didn't have grounds to send the vehicle back.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Great job.

My Experience

Likely to Recommend

Repair Quality

Very Professional

Customer Service

Very

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

I have recommended Rod's on several occasions

Repair Quality

Customer Service

Staff was professional, friendly and very proactive.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

that's how got there in the first place, word of mouth!

Repair Quality

Customer Service

Returned Clean

My Experience

Your customer service is excellent!!! Appreciate the frequent updates. You went above and beyond! Thank you!!!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean