Rogers Customs, Inc.

5.0 (2,405reviews)
99%
1101 E Pulaski Hwy,  Elkton,  MD  21921
Bot
Shop AssistantSparkles

Rogers Customs is a family owned and operated facility. We have been in business for 40 years. We repair late model collision related body repairs. Our collision center is known for its community involvement, expertise, honesty and stellar customer service. We are a I-CAR Gold facility that prides ourselves in keeping our staff fully educated and updated on all new repair procedures. We have added to our facility by also offering full detailing services as well as Ceramic Pro products to protect and enhance your vehicles appearance.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (2,405)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering exceptional repair quality, with many noting their vehicles looked brand new or even better than before. The team receives high marks for professionalism, friendliness, and going above and beyond. Communication stands out as a key strength, with customers appreciating regular text and phone updates throughout the repair process. Timeliness is frequently highlighted, as repairs are often completed ahead of schedule. Customers also appreciate the complimentary interior and exterior cleaning upon vehicle return. A few customers noted minor concerns such as paint inconsistencies, a missed door ding, and occasional inaccuracies in automated update notifications, as mentioned directly in their feedback. Overall, the vast majority express strong satisfaction and loyalty, with many being repeat customers over decades.
Select to learn more
"... right. By the time the clay bar and polish were done, the car looked absolutely beautiful. If youre on the fence about trusting someone with a vehicle that means ..." Read more
"... all of my vehicles. I will never use anyone else, there work is impeccable, detailed, and you cannot tell that there was ever any damage. Absolutely Perfect!" Read more
"... for 30 years and it's always a great experience. Their attention to detail both in the estimating and repair phase is outstanding. They keep the customer updated ..." Read more
"Excellent service and perfect repair. Like it never happened!"
"... excellent and their honesty and integrity quite evident. Their attention to every detail was better than we could ever have expected. We cannot give them enough praise ..." Read more
"... completely satisfied with the repairs especially since all work was completed ahead of schedule! I have been using Roger's for 15+ years. My Thanks to the entire team ..." Read more
"... stress. My Humpty Dumpty Jeep looks great again and was even finished before the anticipated completion date. Having a freshly washed and vacuumed vehicle was ..." Read more
"Work was done early and it was done well"
"... professional, kept me updated every step of the way, and even got it done sooner than estimated. I would highly recommend anyone needing body repairs to Roger's ..." Read more
"Truck came back early, repairs were excellent, insurance helped make it painless and I am completely satisfied.. ..." Read more
"... performing the repairs with attention to all details. Your communication with me, via phone calls, messages, and texts, during the entire repair process has been ..." Read more
"... Thanks to the body work team. They did an awesome job. I liked getting text messages to keep me updated on the progress as well. They are good with communication. ..." Read more
"Excellent workmanship and customer service. They explained every little detail, sent updates on progress, and the customer service went above and beyond . ..." Read more
"It was very convenient that I kept receiving updates & did not feel the need to call to check on progress. ..." Read more
"... finish. They made the hoke process seem so easy, also loved that they send updates for different parts of the job. I highly recommend them and will definitely use ..." Read more

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

I was kept apprised of the progress all the way through. Thank you

Likely to Recommend

Absolutely YES

Repair Quality

Professional job done

Customer Service

Excellent

Returned Clean

My Experience

Likely to Recommend

Repair Quality

The work was done beautifully, and the shop kept me informed of progress

Customer Service

My Experience

It was a great process. I really appreciate that I was able to stay in the front office when I dropped the car off. Very generous to keep the gates open so I didn’t have to stand on rt 40, waiting for my daughter after her work. I also appreciate that the inside of the from windshield was cleaned! I haven’t been able to find any cleaner that worked. Everyone I talked to was very professional and friendly. Everybody on the team gets a “fabulous job well done” from me.

Likely to Recommend

Very definitely would recommend Rogers.

Repair Quality

The car looks beautiful! And the windshield got clean!

Customer Service

Above and beyond. The office personnel permitted me stay past official closing so that I did not have to wait at least 30 min on rt 40 for my ride to arrive after her work.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

This body shop has done multiple repairs for us and family friends.

Repair Quality

Fast delivery Friendly staff kept us updated on repairs .worked with insurance..and rental company...Easy process

Customer Service

Excellent

Likely to Recommend

Repair Quality

Professional work.

Customer Service

Polite and explained the process.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Have known Doug for many years now, and he has repaired / repainted many vehicles for me, my family, and many of my friends And he ALWAYS goes above and beyond on his Repair / Paint work / and most especially His Customer Service. He is the Premier Autobody / Paint Facility in Cecil County. If you value your vehicle, then there is No Other Choice” as far as I am concerned.

Likely to Recommend

Repair Quality

Really appreciate how friendly and helpful everyone at Rogers was, they did a great job on the body body work, updated me on the progress and got it done right when we originally discussed. I would definitely use them in the future and recommend them for anyone looking for a solid auto body shop in the Cecil County area

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Repair was finished early and they kept me updated at every step. I would highly recommend.

My Experience

Very professional and very good work

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Very communicative, kept me up to date on repair status, even detailed my care before I picked it up after repairs we done. Highly recommend!!!!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Roger's was thorough and very clear with the maintenance they were performing. Although they did take a little long, they were very helpful in the end making sure my car was their first priority

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean