Roger's Customs, Inc.

5.0 (2,365reviews)
99%
1101 E Pulaski Hwy,  Elkton,  MD  21921
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Shop AssistantSparkles

Rogers Customs is a family owned and operated facility. We have been in business for 40 years. We repair late model collision related body repairs. Our collision center is known for its community involvement, expertise, honesty and stellar customer service. We are a I-CAR Gold facility that prides ourselves in keeping our staff fully educated and updated on all new repair procedures. We have added to our facility by also offering full detailing services as well as Ceramic Pro products to protect and enhance your vehicles appearance.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (2,365)

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My Experience

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My Experience

It is my pleasure to complete this survey in reference to the outstanding professionals , and more so outstanding people , at Roger's Customs Repair. This has been the second vehicle that I put in their hands to restore some damage . Neither were insurance claims, it was my investment. So, I wanted to be certain the work would be done excellently , and meticulously. I found after the work completed on my Dodge Ram, that this shop is at the top of the field in auto body repair. And I have a deeper appreciation for the people and the work they do because I have sought their service multiple times now. The work that I've had done is factory type finish. Flawless in my assessment. Great detail and proficiency by every member involved with the repair job. True professional diagnosis, plan of attack for the repair, and swift completion. I could go on and on. Great people, great friendships I have made. Fantastic team members in the shop that absolutely know what they are doing, and do it extremely well!! I am very very pleased with your business and your great service. Thank you again to everyone there, Kevin, Laura, Leah is mainly who I talk to , but thank all of you for doing a beautiful , amazing job on my vehicles! Youre the Best!🏁🏁

Likely to Recommend

I always mention Roger's Customs Repair to everyone that has Repair needs! #1 on my list!

Repair Quality

Finest quality workmanship! Most excellent attention to detail and professional finish!

Customer Service

100% Satisfaction! Highest quality workmanship! Tremendous office staff! Pristine, beautifully finished product!!

Returned Clean

My Experience

My family has used Roger’s Customs for 30 years. It’s always a great experience, their attention to detail is phenomenal and they go over the finished repair with the customer to ensure they are happy with the end result. I highly recommend them!

Likely to Recommend

Repair Quality

My family has been coming to Roger's Custom for 30 years and it's always a great experience. Their attention to detail both in the estimating and repair phase is outstanding. They keep the customer updated throughout the process and when it comes time to pick up the vehicle they walk around the repaired area and describe what was done to make it look perfect again. I highly recommend Roger's Custom!

Customer Service

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My Experience

The whole shop was super nice and honest about everything from start to finish. The work was done quick and looks literally brand new. I couldn’t be happier with the final product. Definitely will be recommending you guys to anyone who needs work done!

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My Experience

Excellent service. Highly recommended.

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Excellent service

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My Experience

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very happy with experience

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highly recommendable

Repair Quality

you guys done a fine job Thanks

Customer Service

fine staff of understanding people on your staff

Likely to Recommend

Repair Quality

Everything was so efficient. The estimate, the communication, the work….all done exactly as we would have hoped!

Customer Service

Everything was so efficient. The estimate, the communication, the work….all done exactly as we would have hoped!

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My Experience

Wry very happy. My car was returned looking as if it was just driven off the showroom floor. Thank you

Likely to Recommend

However I would Note if you live and work in Maryland and need a rental set it up yourself as they only use a Delaware location which was a total inconvenience for me

Repair Quality

My car came back even better than when I bought it 4 months prior to my ice and snow damage. Awesome job.

Customer Service

Service top knotch!

Returned Clean

My Experience

Every single person I dealt with at Rogers was polite, helpful, and professional. Kevin explained exactly what they needed to do to fix my car, and it was all finished a whole week ahead of schedule! I’ve trusted Roger’s several times now, and there’s nowhere else I would go.

Likely to Recommend

I have already done so and would again

Repair Quality

Customer Service

Customer service should get an eleven. All work was explained at both drop off and pickup and my itemized work list was very transparent. No surprises. Kevin even took care of a small personal request to remove a part I didn’t want anymore on my truck. They also made the rental process a piece of cake for me

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My Experience

I can’t say enough about this place I’ve been coming here for years , but when I need body work done to my vehicles whether caused by myself or accident this place is top notch. From the moment you walk in the door you’re greeted and taken care of. They walk you through step by step what they would do and how they’ll handle it and give some potential hazards if there were to be. Even picking up your car when it’s done they make sure your happy with the repair and walkthrough one on one what they did. Just amazing staff and place to do business.

Likely to Recommend

Repair Quality

Highly recommend this place. Can’t say enough about how they treat you from the moment you walk in the door until the end. Just an absolute top notch place from the service provided and the people who run it.

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We are satisfied with the work done on our car and would surely refer anyone to Rogers.Their workmanship was excellent and professional.Quality work!

Repair Quality

Except for a small issue with a wheel which is being taken care of we are totally satisfied with the quality of work on our vehicle.I will definitely use Roger's again if needed and would recommend them to our friends.Quality work!

Customer Service

The quality of work was exceptional.There was only a minor issue with a wheel which is currently being taken care of.Would definitely recommend Roger's for their quality work!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean