Romano Motors Collision

4.9 (171reviews)
100%
5433 N Burdick St,  Fayetteville,  NY  13066

In operation 37 years, 26 years at this location.

We are a small shop within the Mercedes Benz building. We consist of 3 techs, 1 painter, and an hourly person. We have been here since 2000, and will continue to be. We have a brand new frame machine that we can utilize for heavy repairs. We also have aluminum dent puller and welding equipment for all your needs.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (171)

Likely to Recommend

Repair Quality

Excellent service and work!

Customer Service

Perfect score!

Likely to Recommend

Repair Quality

Excellent!! Thank you!

Customer Service

Excellent!! Thank you!

Likely to Recommend

Great shop!

Repair Quality

Thankful I made the decision to have my vehicle worked in at Romano. My Mustang came back like new… Great job

Customer Service

My Experience

Everything was great including George

Likely to Recommend

Repair Quality

Everything was perfect! I’d never go anywhere else

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Quality workmanship

Customer Service

George stayed in contact to keep us informed.

Likely to Recommend

Repair Quality

Still waiting for the repair to be fixed on the side of car that was damaged while at Romano for the original repair. George is to order a part and call me when it comes in and then he will finish the repair.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Excellent service and quality of work.

Customer Service

Very pleased with the customer service team.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Adjuster knew what she was doing and made the process very easy. No extra efforts needed on my end. Couldn’t imagine it going better. Thank you for the help!

Customer Service

My Experience

The fit and the finish look excellent ant the paint match is perfect. Thank you very much.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

George and Terry are great! George went out of his way to be sure that my experience was as quick and easy as possible. I had a loaner and when I picked up my vehicle after repair, it was CLEANED. So happy, thanks guys!

Customer Service

Returned Clean

My Experience

My Experience

Excellent customer service and an awesome job repairing my vehicle!!

Likely to Recommend

Repair Quality

Excellent customer service!! Such professional work! Thank you

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

George Ryan made the whole process simple and efficient. Thanks for a job well done.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Good overall job. The interior detailing of the car post repair was a nice touch. Looks great

Repair Quality

Good job

Customer Service

George was very responsive

Likely to Recommend

Very positive experience for us and we would highly recommend this body shop

Repair Quality

This is the second time we've used this body shop this year. The quality of the work is excellent and the service has been as well. The staff are very accomodating, we didn't have to make an appontment to get an estimate, they let us walk in. We couldn't have been happier with the service or the work that was done.

Customer Service

See my previous comments. The customer service was exceptional and made for a very positive experience for us.

My Experience

The experiences I had with Romano Motors Collision were highly professional.

Likely to Recommend

Repair Quality

The car looked new again!

Customer Service

I was delighted from the pickup of the car through its return.

Returned Clean