Romano Motors Collision

4.9 (171reviews)
100%
5433 N Burdick St,  Fayetteville,  NY  13066

In operation 37 years, 26 years at this location.

We are a small shop within the Mercedes Benz building. We consist of 3 techs, 1 painter, and an hourly person. We have been here since 2000, and will continue to be. We have a brand new frame machine that we can utilize for heavy repairs. We also have aluminum dent puller and welding equipment for all your needs.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (171)

Likely to Recommend

Took quite a long time to get an appointment and to get the work completed.

Repair Quality

Customer Service

My Experience

Beautiful job fixing up my fender bender. Terry and George really helpful and professional.

My Experience

Very satisfied and wouldn’t trust anyone else with my vehicle.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

The car rides like brand new.

Customer Service

Returned Clean

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Repair Quality

Customer Service

Overall was great - would’ve appreciated earlier communication on replacement parts being damaged, which caused delays in repair.

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Good

Repair Quality

Good

Customer Service

Good

Returned Clean

Likely to Recommend

Clean shop

Repair Quality

Very good work

Customer Service

Very good

Returned Clean

Likely to Recommend

Repair Quality

The repair is great, but took much longer and communication dropped off for awhile

Customer Service

Very communicative at first, then parts were lost and no one said anything until we reached out. Cost us ~$400 to keep our rental longer because of your mistake and lack of communication. Very disappointed.

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

So far so good!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

If there were a miss or Mr. Congeniality contest for car dealers Romano would be the Winner

My Experience

Went above and beyond. Thanks!

Likely to Recommend

Repair Quality

Slight misalignment of the front fender. Can't really see the paint blending due to weather

Customer Service

Loved the level of service during repair. Helping me with a free loaner was above and beyond

Returned Clean

My Experience

Terry at the desk did a great job and was a great help. Thanks. Otherwise the paint body work was good. But the finishing details weren’t complete. 3fenders weren’t on. Paint over stainless door guides Hair from deer still around key hole. 4 bolts ready to fall out on inner fender Step hing wasn’t painted black Drivers door was out over 1:4” out of alignment allowing 1/8” gap 10” long open on top. I called Terry notified him and said no problem will take care of door. Thank you. Merry Christmas

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The gentleman in the body shop were amazing! Frank was so Professional and friendly. Everyone made me feel welcomed.

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Repair Quality

Customer Service

Frank was awesome, very professional!

Returned Clean