Romano Motors Collision
In operation 37 years, 26 years at this location.
We are a small shop within the Mercedes Benz building. We consist of 3 techs, 1 painter, and an hourly person. We have been here since 2000, and will continue to be. We have a brand new frame machine that we can utilize for heavy repairs. We also have aluminum dent puller and welding equipment for all your needs.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:00 pm |
| Tue | 7:30 am - 5:00 pm |
| Wed | 7:30 am - 5:00 pm |
| Thu | 7:30 am - 5:00 pm |
| Fri | 7:30 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Would recommend
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.0/5.0 -
Service was great, I did have an appointment before my actual appointment that never got put into the system so I had to wait another month to get in.
Returned Clean
Likely to Recommend - 5.0/5.0 -
Other than the superficial scratches on new bumper (didn’t have the time to address that day), and given the difficulty hiring enough skilled mechanics, etc., and obtaining car parts due to impact of COVID, the overall service was excellent. Thank you.
Repair Quality - 4.5/5.0 -
9/10 only because of delay in predicted dates of service and long wait for appt. Actual Service and contact with those working at the body shop was excellent. Wonderful to have my car back like new. So far everything seems to be repaired and working well. There were a few superficial scratches on the new bumper when I picked up the car which may rub out with compound. Did not wipe off.
Customer Service - 4.5/5.0 -
Was told I would get a call when ready but I had to call and stop by. I also called to find out how repairs were going after a week and did get a call back saying a part had just arrived that morning. Each contact was respectful which Imappreciated.
Returned Clean
My Experience - 5.0/5.0 -
Professional, friendly, clean, on time, good work and they kept me informed on progress of the work on vehicle everyday. And a ride to and from home.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
The poorest customer service ever , no communication at all then handed it off to me with poor finishing on the paint , swirls look aweful , truck left filthy , would never recommend
Repair Quality - 2.0/5.0 -
Swirls on body of truck ,poor finishing of paint insides left filthy
Customer Service - 1.5/5.0 -
Never heard from anyone all the while the truck was there with any kind of updates at all. No one did a walk around with me before or after repairs
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Kudos to the whole Romano team for a job well done. They really do care about their customers and go above and beyond jobs they preform. Very pleased with the way the vehicle looks as if it was brand new. Great job team Romano. 🤗
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Communicated with me everyday. Vehicle was finished before estimated completion date.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Absolutely great service!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I was very excited that my car was detailed when I got it back. I wasn’t expecting that! Thank you for making it look brand new again.
My Experience - 5.0/5.0 -
No comment
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very happy
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very professional and friendly service in a timely fashion
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The car was professionally repaired and the body work and paint looked excellent. My only concern was after having 8500.00 dollars worth the work done to my car, I was expecting to have the car detailed before I picked it up. The interior smelled like a body shop.After speaking with Terry and Frank about it, they told me to let them know the next time the car would be there for repairs and they would have the car detailed. As just a suggestion, I think all cars repaired in the body shop should be completely detailed, before returned to the customer.
Customer Service - 5.0/5.0 -
Very courteous, and professional service.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Frank was amazing.