RPM Collision & Service

4.8 (3,882reviews)
97%
13603 Baltimore Avenue,  Laurel,  MD  20707

We invite you to take the RPM Challenge. Unlike our competitors, our helpful staff is trained to know the personal difficulties and hassles which accompany an accident or unforeseen mechanical issue with your vehicle. Allow us to provide you with an excellent experience to the Auto Collision and Auto Service process. Our goal is to serve the community and each client with the outstanding customer service and one-on-one experience that made our business what it is today. RPM Auto Body & Service uses modern, computerized equipment to repair and paint domestic and imported vehicles.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 8:00 am - 1:00 pm
* Holiday hours may differ.
I-Car

Reviews (3,882)

Likely to Recommend

Repair Quality

The bumper and fender looked great! Really impressed.

Customer Service

Devon was friendly and helpful

Returned Clean

My Experience

My Experience

RPM did a wonderful wonderful job on my car! They also cleaned inside that was a pleasant surprise! They answered any questions I had and were Helpful! My car looks like it never got hit! I'm definitely coming back!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Great service, communication and timely, quality work.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The body work so ok, the young man that received my car and delivered it did great! I was a bit disappointed in the communication of the receptionist and a request I made for another task I wanted done while my car was in the shop. Then I felt as though there was not enough concern about my needs.

My Experience

My vehicle is experiencing issues starting, I'm receiving a transmission fault error message. There were no major issues with my vehicle prior to it being serviced here.

Likely to Recommend

Repair Quality

Customer Service

Awesome customer service.

Returned Clean

Likely to Recommend

Will warn about how rude Stephanie is

Repair Quality

Everyone was great expect for front desk staff. They were rude

Customer Service

Stephanie was awful but I'm satisfied

Returned Clean

My Experience

My Experience

You offered a free oil change but the full synthetic price of $55 was not any cheaper than market rate.

My Experience

Excellent repair and paint job, surprised to see car vacuumed

Likely to Recommend

Repair Quality

Customer Service

Front office staff are not friendly

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

All staff were very attentive and helpful. Thanks.

My Experience

They did a very good job and I appreciate the work you got done

Likely to Recommend

Repair Quality

I was very satisfied with the repairs ! Everyone at the shop was very helpful I recommend this shop

Customer Service

Returned Clean