RPM Collision & Service

4.8 (3,883reviews)
97%
13603 Baltimore Avenue,  Laurel,  MD  20707

We invite you to take the RPM Challenge. Unlike our competitors, our helpful staff is trained to know the personal difficulties and hassles which accompany an accident or unforeseen mechanical issue with your vehicle. Allow us to provide you with an excellent experience to the Auto Collision and Auto Service process. Our goal is to serve the community and each client with the outstanding customer service and one-on-one experience that made our business what it is today. RPM Auto Body & Service uses modern, computerized equipment to repair and paint domestic and imported vehicles.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 8:00 am - 1:00 pm
* Holiday hours may differ.
I-Car

Reviews (3,883)

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My Experience

I experienced top tier service at RPM Collision. Shervin was great, he explained everything in detail and set realistic expectations. The turnaround time was unheard of. I dropped my car off on Wednesday and picked it up on Saturday. I know exactly where to come if I ever need similar service again. Thank you!

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Repair Quality

The only positive was that job was completed according to original schedule. There finishing in the side of my doors is uneven and rough to the touch instead of being smooth. There was a second scratch that was not part of the original insurance estimate but instead of painting over it, I would have appreciated an out of picket estimate yo have it repaired correctly and not just painted over.

Customer Service

Receptionist was not friendly at all.

Returned Clean

My Experience

The team was great. Got a time estimate for the work and they beat the estimate by 3 days. Car was perfect after the work. Cannot say enough.

Likely to Recommend

This is our second time. We recommend when friends need the service

Repair Quality

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Very level customer service. Not overdone.

Returned Clean

My Experience

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Thanks for your excellent job

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Very good

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My Experience

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Absolute 10

Repair Quality

My experience was great. I was treated as a priority and my vehicle was ready for pickup as scheduled.

Customer Service

Very professional and provided a detailed description of the repairs needed

Likely to Recommend

I highly recommend RPM for collision and auto repairs.

Repair Quality

The quality of repairs and restoration of my Camry exceeded all expectations.

Customer Service

The customer service was excellent with updates and completion on time.

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My Experience

Excellent work done by Eric Meneses.Excellent staff as well. Everyone was so helpful and very much customer oriented. I would highly recommend this place for any repairs needed. Eric definately I would give a zillon stars for his outstanding work. Darlene (owner as well)

My Experience

Muy vien

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Communication was not consistent and car was not ready on promissed date.

Customer Service

I reached out more than I was contacted

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