RPM Collision & Service

4.8 (3,886reviews)
97%
13603 Baltimore Avenue,  Laurel,  MD  20707

We invite you to take the RPM Challenge. Unlike our competitors, our helpful staff is trained to know the personal difficulties and hassles which accompany an accident or unforeseen mechanical issue with your vehicle. Allow us to provide you with an excellent experience to the Auto Collision and Auto Service process. Our goal is to serve the community and each client with the outstanding customer service and one-on-one experience that made our business what it is today. RPM Auto Body & Service uses modern, computerized equipment to repair and paint domestic and imported vehicles.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 8:00 am - 1:00 pm
* Holiday hours may differ.
I-Car

Reviews (3,886)

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Returned Clean

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Repair Quality

Communication was not consistent and car was not ready on promissed date.

Customer Service

I reached out more than I was contacted

Returned Clean

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My Experience

Repeatedly RPM has performed beyond expectations with vehicle that was damage by collision with another vehicle.

Likely to Recommend

Repair Quality

The service writer provided up to date status and work performed

Customer Service

Returned Clean

My Experience

Shervin was awesome. I called and asked him if he could have the car done sooner and he was able to make it happen.

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Returned Clean

My Experience

Likely to Recommend

Repair Quality

Liked the service and personnel. On-time, kept me informed throughout the entire repair process. Excellent work; will highly recommend.

Customer Service

My Experience

Erick did a great Job and was very good at communicating!!!

My Experience

Eric did a great job keeping me updated on repairs to my Tahoe. And the work RPM did looks great. Thanks so much

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Likely to Recommend

The shop is very close by. The entire staff from the front desk staff who checked me in, Ray staff who kept me up to date of every process to the financial staff were all very friendly, courteous and professional. financial staff

Repair Quality

The service assistant was honest and open.

Customer Service

It was well. Ray was very professional.

My Experience

My Honda was repaired perfectly & completed on time as well as keep me informed throughout the process. Thank you to the all team especially Mr. Shervin for excellent work & great coordination.

Likely to Recommend

Repair Quality

They did a great job. They were quick and very responsive.

Customer Service

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Enjoyed the process

Repair Quality

Great and quick service and good communication

Customer Service

Great communication and service

Returned Clean

My Experience

I appreciate the team at RPM. The customer service and attention to detail was exceptional! Aria kept me informed of the cars status frequently. The repairs to my car look as if I just bought it from Auto Nation! Thank you so much. Donna Hof

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My Experience

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Repair Quality

Very professional and communication was great

Customer Service

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will definitely tell friends and family to use them

Repair Quality

Aria was great to work with and the repair has my car looking like new.

Customer Service

Returned Clean

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My Experience

My car looks amazing.. I'm very pleased at the results!! I'm glad Progressive sent me here. I would definitely recommend RPM and come back again if I ever needed to. Thank you for your service.

My Experience

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