Rudolph Body and Paint

4.7 (2,215reviews)
94%
5415 S Desert Blvd,  El Paso,  TX  79932
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Shop AssistantSparkles

In operation 24 years.

Rudolph Body And Paint is a family owned auto repair business that has been serving the community in good faith and respect. Our goal is to provide high quality repairs on a timely basis. We provide a high level of customer communication throughout the repair process including text and email messaging with vehicle owners.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Acura
Cadillac CT6
Corvette C8
GM
Honda
I-Car
Nissan
Volkswagen

Reviews (2,215)

Likely to Recommend

Repair Quality

Exelent work

Customer Service

Exelent work

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

I have recommended this shop to family and friends

Repair Quality

Amazing staff and great work performed on my vehicle

Customer Service

All the staff was very helpful and professional

Likely to Recommend

Repair Quality

They did a wonderful job!

Customer Service

They were very helpful and kind.

Returned Clean

Likely to Recommend

I would recommend.

Repair Quality

The car looks good. It just took time and was without a car.

Customer Service

I was updated every few days.

Likely to Recommend

Repair Quality

Customer Service

Betty and Hector always treat me like I'm their only customer! They are a Great Team!

Returned Clean

Likely to Recommend

Repair Quality

they did a good job on the repair it looked new when done

Customer Service

polite and courteous and helpful with a shuttle ride home when I dropped off my car and back to the dealer to pick it up

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

I am very satisfied with the work they did on my Acura

Returned Clean

Likely to Recommend

Repair Quality

The staff was very efficient and knowledgeable about my vehicle.

Customer Service

Very friendly

Returned Clean

Likely to Recommend

The quality of work was excellent. The overall process was quick. Everyone that I encountered was courteous and respectful. Thank you for the excellent work done on my vehicle.

Repair Quality

My vehicle looks the same as before the damage. Excellent craftsmanship.

Customer Service

Communication was great but towards the end of the completion date it was difficult getting a hold of Alex. Yasmine and another lady were very helpful in getting the information that I was seeking.

Likely to Recommend

Repair Quality

Very good service and great customer service Very professional.

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Awesome! Looks new! And the staff was very helpful!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great customer service and quality work

Customer Service

Great customer service and quality work.

Returned Clean

Likely to Recommend

Repair Quality

Life time guarantee is an added bonus!

Customer Service

Hector Martinez and his staff have great customer service!! They are friendly and welcoming. My car was repaired and delivered as promised. I will be happy to recommend Rudolph’s for repairs and service.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I really appreciate that Alex kept me posted in everything and not just that but took his time and answered all if my questions.I couldn't be more grateful for that.Best experience ever thank you very much!!

Likely to Recommend

The reasons were already described.

Repair Quality

The repair claim was poorly assessed and presented to the insurance company not in line with the issues reported by the customer. Significant delay as a result of back and forth to resubmit the supplements to the insurance company because initial submission was suboptimal. My vehicle was kept there for close to 6 weeks just to complete a focal repair of the rear bumper! The repairs were partially completed. The back side of the rear bumper was nicely repaired, but the bubble on the top of the bumper was never assessed correctly and addressed. The lift gate issue was disclosed post accident by the customer. But, no diagnostic report for the lift gate was submitted to the insurance company and as a result that repair was denied by the insurance company and not completed. I most likely will consider an alternative body shop for any future repairs. Thanks.

Customer Service

Lack of details to address customer outlined issues at hand, suboptimal assessment of degree of damage to the vehicle and less than satisfactory repairs. Despite repeated attempts/communications to address residual damage beyond bumper repair was not acknowledged to customer’s satisfaction.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean