Rusty Eck Collision Center
We Specialize in Repair of all Domestic and Foreign Vehicles.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 7:00 am - 5:00 pm |
| Tue | 7:00 am - 5:00 pm |
| Wed | 7:00 am - 5:00 pm |
| Thu | 7:00 am - 5:00 pm |
| Fri | 7:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
My truck looked really good!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was happy it was ready early
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Got it a day earlyer than promised
My Experience - 5.0/5.0 -
The collision department was very professional, helpful, and knowledgeable. They went out of their way to ensure that my car and myself were taken care of. Special thanks to Scott, very professional, very communicative, and very knowledgeable. Was a great experience and he definitely was a huge part of it. Thanks again.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I tell people all the time!
Repair Quality - 5.0/5.0 -
The repair looks amazing!
Customer Service - 5.0/5.0 -
Scott was great!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
Over all I am satisfied. I did receive a bumper that was bent from the box though
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great no complaints
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Scott was wonderful to work with. The people that did the work did a great job my truck looks fantastic Thank-you rusty Eck Ford
Likely to Recommend - 5.0/5.0 -
They are working on my car now.
Repair Quality - 5.0/5.0 -
Scott was great to work with. And who ever did the work did a fantastic job truck looks great thank you Rusty Eck Ford
Customer Service - 5.0/5.0 -
Scott was fantastic to work with.
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0 -
Not satisfied that my car was left outside (after requesting it to stay inside) and a accident happened to it causing damage, however the body shop people were very fast and did a good job
Customer Service - 5.0/5.0 -
Body shop did great
Likely to Recommend - 5.0/5.0 -
They did a good job
Repair Quality - 5.0/5.0 -
All and all, I was satisfied and they kept me abreast with the progress. Efficient and friendly
Customer Service - 4.5/5.0 -
They did a good job
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Scott was amazing
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Great work.
Repair Quality - 4.5/5.0 -
Did a wonderful job on the body work and repairs. Significantly better communication this trip. My only let down was that I'd asked if my rear tail light could be replaced both times my car has been in their body shop in the last 2 months, and both times it was forgotten.
Customer Service - 5.0/5.0 -
Excellent communication and friendly staff. Thank you so much.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
One brake light was out upon receipt of vehicle
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Already do recommend to others.
Repair Quality - 5.0/5.0 -
Quick turnaround, friendly helpful staff.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great and quick job.
Customer Service - 5.0/5.0 -
Great service highly recommend
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.0/5.0 -
Based on my unpleasant experience and poor customer service as mentioned before.
Repair Quality - 4.5/5.0 -
The repair was fixed and I appreciate it. What I'm extremely upset about is that my car was drivable upon drop off and I had to get a rental car, but I received a call from Rusty Eck a day or two later telling me that they had to order parts for the repair which ended up taking over 2 weeks of wait time just for the parts to arrive. I ended up having to pay over $500 for the rental as my car was in the shop for 24 days. 14 of those, I could have been driving my car while waiting for parts.
Customer Service - 0.5/5.0 -
The man who I worked with was extremely rude. I believe his name was Terry. I requested that a diagnostic test be run on my electrical system because post collision, it shorts out very occasionally (maybe 2 times a month). He said they test drove it a couple times and found nothing wrong. I asked again about the diagnostic test and he was extremely rude about it saying it would cost me $140 to run and he'd send it over to service to have it done. This was on a Thursday afternoon and I finally had to call back the following Wednesday to ask if they found anything and if my car was ready. Terry was very rude again and hung up on me mid-sentance while I was trying to ask how late they're open for pick up. I won't be returning to Rusty Eck again for body work or service unfortunately.