Rusty Eck Collision Center
We Specialize in Repair of all Domestic and Foreign Vehicles.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 7:00 am - 5:00 pm |
| Tue | 7:00 am - 5:00 pm |
| Wed | 7:00 am - 5:00 pm |
| Thu | 7:00 am - 5:00 pm |
| Fri | 7:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Vehicle looks like new again.
Customer Service - 5.0/5.0 -
Were very helpful and knowledgeable.
Returned Clean
Likely to Recommend - 2.5/5.0 -
I am not happy with the service department, but I love sales people. They were always good to me. I did buy mini cars from rusty
Repair Quality - 1.0/5.0
Customer Service - 1.5/5.0 -
Zac he was not helpful at all
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I have use this service several times and was pleased
Repair Quality - 5.0/5.0 -
Very please with the work and customer service offered by Terry
Customer Service - 5.0/5.0 -
Same as above. Terry was wonderful
Returned Clean
Likely to Recommend - 3.5/5.0 -
State farm wanted me to go here. The repairs seem done well but I've had better experiences with communication and delivery timing. Service wasn't bad but also not great.
Repair Quality - 4.5/5.0 -
Repairs look great. The car was dirty inside but easy to clean.
Customer Service - 4.5/5.0 -
They were friendly and capable.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
You guys did such an amazing job on repairing our car. It looks better than new.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
I picked up my Truck on 23 Jan 2023. After leaving the shop I noticed my side mirror needed adj. However when I went to adjust the mirrors they did not work. The following morning I had to take leave from my work to go back to the shop for them to fix the problem. It took minimal time to fix. Then on 25 Jan 2023 I stopped at QT early in morning to put gas in my truck. When I went to leave my truck had no power would not start. I raised the hood to see if I could diagnose the issue and discovered my positive battery cable was loose bolt wasn't even tightened. I was able to get it to make contact enough to start. I then had to return home to get the proper tools to tighten the bolt on the positive cable. Which again I missed work was late almost 1 hr. I also had asked for a replacement driver's door vehicle ID sticker for my Truck since the door was replaced and felt like the gentleman didn't take me serious. I'm not satisfied because the small attention to details items I have mentioned above should not have happened and cost me my missed time at work.
Likely to Recommend - 5.0/5.0
Repair Quality - 3.5/5.0 -
After picking up vehicle, noticed power mirrors did not work. Had to return vehicle for diagnostics, repair was done quickly, but had inconvenience having to take off from work. Then the following morning on way to work stop to put fuel in vehicle once completed vehicle had no power would not start. Opened the hood to find positive battery terminal loose bolt wasn't tight. Was able to get vehicle started had to return home to get tools to tighten cable, once again had the inconvenience of missing work because of the vehicle proble.. I had also asked for replacement vehicle ID sticker for Dr door since the door was replaced. Person didn't seem to concerned and merely said see what I can do. Just feel that minor attention to detail on the 2 items caused me an inconvenience that could have been avoided. The work quality is good though.
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 3.0/5.0
Customer Service - 3.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
They gave my jeep back with a dead battery. They knew it was dead when they called me to come pick it up. When i got there they didnt say a word and handed me my keys. It ddint even try to turn over. I popped the hood and they had removed the plastic pieces to access the battery. They knew i would need a jump. So whatver i drive to my house and sure enough it didn’t charge in that short drive and wouldnt start again. Thabk god i have multiple vehicles. Sure enough i put the battery on a trickle charger and its fine now after being charged for 6 hours. Starts fine. I guess rusty eck was in so much of a hurry after 3000 worth of repairs they couldnt get a trickle charger and take care of the issue they created. I will never have a repair there again and i will never buy another vehicle at rusty eck.
Customer Service - 0.5/5.0 -
Sad representation of customer service