Rusty Eck Collision Center

4.7 (645reviews)
98%
351 S Armour Dr,  Wichita,  KS  67207
Bot
Shop AssistantSparkles

We Specialize in Repair of all Domestic and Foreign Vehicles.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:00 am - 5:00 pm
Tue 7:00 am - 5:00 pm
Wed 7:00 am - 5:00 pm
Thu 7:00 am - 5:00 pm
Fri 7:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (645)

My Experience

Bodyshop took to long on the repairs. Could have been done several days earlier had they stayed with the original plan, which ultimately is what was done. Personnel were very pleasant and the work was good quality.

My Experience

The service person was completely unresponsive.

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Returned Clean

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My Experience

The car was not clean when I got it on the interior and they had to take it back twice to clean it. Once to clean the dust from the sanding and once to clean whatever the vacuum blew in the car. Then… I took it home and on the way home there was a very loud rattle and a whistling noise because they did not put the door on straight. After further inspection the stripe that was on the door was not the straight. They are fixing it but I am now without a car for another two days

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After I got my truck back fog lights are not working. They were working when I brought it in.

Customer Service

Returned Clean

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Repair Quality

Extremely poor communication. Just trying to get money and do not actually care about their customers. Have decided not to take my car here for any further services.

Customer Service

Returned Clean

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Repair Quality

I was a little upset that my paper tag was missing when I picked up the car and they put new tires on but didn't rotate them. They(both new tires) were put on the passenger side. Otherwise I am happy.

Customer Service

When I got the call that the vehicle was ready, I wasn't able to pick the car up on the same day. I went in on the weekend and the shop portion was closed. The shop personnel came in from home in order to let me pick up my car. I couldn't thank him enough.

Likely to Recommend

Dont seem to be as reliable as in the past.

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Returned Clean

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The work was done well and completed in a timely manner.

Customer Service

Very helpful and friendly.

Returned Clean

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Returned Clean

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Repair Quality

Quality work performed on vehicle.

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My Experience

My Experience

Low quality work. Only worried about making money. Took my car in for some work through insurance. Got my car back with the rear door higher than the front door, new door dings, and Bryce telling me "i don't know if we can make the door look any better, and we have never had a single door ding in a car in all the time i've worked here" extremely disappointed in the customer service skills and quality of work. they took out the door dings but could never get the door flush and where its supposed to be.

Likely to Recommend

Although I don’t want to experience hitting a deer again Bryce made the repair / insurance part less stressful. He was calm, reliable, knowledgeable. He was a joy or blessing in the whole situation.

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Customer Service

Bryce and his team are excellent to work with!

Returned Clean

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I will tell them my experience and let them decide

Repair Quality

It took 3 1/2 weeks

Customer Service

Very satisfied

Returned Clean

My Experience

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