Rusty Eck Collision Center

4.7 (644reviews)
98%
351 S Armour Dr,  Wichita,  KS  67207
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Shop AssistantSparkles

We Specialize in Repair of all Domestic and Foreign Vehicles.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:00 am - 5:00 pm
Tue 7:00 am - 5:00 pm
Wed 7:00 am - 5:00 pm
Thu 7:00 am - 5:00 pm
Fri 7:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (644)

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Repair Quality

Found a bug in paint on hood.

Customer Service

Would be nice to have an out- briefing. She said here sign this here's your keys. I had to ask where my car was parked.

Likely to Recommend

The service took 3 weeks - in that time the brakes became "glazed" due to siting in the rains for 3 weeks. Also within 24 hours of getting my vehicle back the tire pressure light came on - once Rusty Eck finally made time to look into this it had been a week since I had called with the issue and was then told that I had a faulty sensor. One that had never been faulty prior to Rusty Eck putting on new axles, struts wheels and tires. however I was quoted over $500 to correct these issues - that were not issues prior to bringing my car in for service. I will be telling my insurance about the AWFUL experience and encourage them to re-think having Rusty Eck as a preferred servce center for claims.

Repair Quality

Brakes are making noises not heard prior to repair. Put a call in to Sara to address

Customer Service

Have not yet heard from Sara missed her call and immediately called back. Monday's am I right?

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My Experience

Excellent

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My Experience

Rusty Eck has always taken care of my jeeps. Cody kept me updated as the repairs were being done. Good customer service! Thank you

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As long as there is not the possibility of the car being totaled. You have done great work in the past.

Repair Quality

Not applicable since you didn't actually work on it.

Customer Service

Would have been a ten - until you failed to mention that you might actually not be willing to fix the car. Which would also have been fine, if you had not had several in depth conversations about fixing it, in which I was assured that you could do it and had in fact just done a similar job.

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My Experience

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My husband said he had to have a smal spot buffed when he picked the car up and my mirror is acting up.

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My Experience

The customer service was great, I appreciated all the update phone calls! The quality of the repair seems superb as well! I've had collision repair in the past on another vehicle and was disappointed with the results, my car was never the same. Not the case here. It looks better than it did before the wreck. Great job!

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