Rusty Eck Collision Center

4.7 (641reviews)
98%
351 S Armour Dr,  Wichita,  KS  67207
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Shop AssistantSparkles

We Specialize in Repair of all Domestic and Foreign Vehicles.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:00 am - 5:00 pm
Tue 7:00 am - 5:00 pm
Wed 7:00 am - 5:00 pm
Thu 7:00 am - 5:00 pm
Fri 7:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (641)

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Repair Quality

Need to have rear gate looked at, sounds like door is crooked when latched and while opening.

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My Experience

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My Experience

I thought the communication was terrible. After I picked the truck up started to drive it home and turned the fan on and had to take it back. So I am not satisfied at all at this point. Would be happy to talk to someone if they care to call. After 2:30 only.

Likely to Recommend

I won't be back, why would I send someone else there, unless I didn't like them.

Repair Quality

Because Rusty Eck didn't want to admit thier quality flaw, we have to get the insurance company involved. It was clearly Rusty Ecks doing that caused the mishap and now I have to wait 2 weeks and then maybe I will get my truck back. Very disappointed in Rusty Eck. It's too bad I paid for hte work before I inspected it. Now they have the money for doing hap hazard work. And speaking of checking out, it took me an hour to pay for the work and leave, it was like it was the first time they ever took a credit card before. All my other experiences have been great service during and after, after this encounter, I will be taking my business somewhere else. This is my second survey and asked on the first one that I would like to have someone call me, never happened. Lot of good these surveys do.

Customer Service

At least they talked to me.

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Marcus is a great employee with professionalism, friendly, and customer oriented skills. He is for sure one of your best employees.

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Great customer service

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Collision center only

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Collision center

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Collision center

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Good

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Good

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