Rusty Eck Collision Center

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

My car was returned to me in excellent shape! Beautiful quality.

Customer Service - 5.0/5.0 -

Customer service was friendly, professional, and responsive at all times.

Returned Clean

My Experience - 5.0/5.0 -

I am satisfied for customer service and great experience. Specially great job to Scott Schriefer. I will recommend your your company to my family and friends.

My Experience - 5.0/5.0 -

Got it done sooner than the original date. Very friendly people and did an amazing job. Thanks

My Experience - 5.0/5.0 -

Pon was awesome, he made this experience as smooth as it could be. The work was done in a timely manner and communicated by Pon perfectly. I will recommend Pon and Rusty Eck to anyone needing any body work

My Experience - 5.0/5.0 -

It was done faster than they estimated, I was very pleased with that. The new bumper looks nice. Thank you. Thanks for returning the rental car.

My Experience - 5.0/5.0 -

I thought the communication between me and the fixer was incredible, I will 110% be back to rusty eck versus Mel Hambelton for any and all things. Can’t but can wait for my next repair!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

100/10

Returned Clean

My Experience - 5.0/5.0 -

Everything looked great. Except for the passenger side rocker panel wasn’t washed like the rest of my vehicle.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

However, when they washed my Explorer they missed the rocker panel on the passenger side. 😊

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

The work was completed as fast as was possible getting parts and all. Scott was extremely courteous and patient explaining and answering any questions I had. Thank you for the excellent service.

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 3.5/5.0

Repair Quality - 2.5/5.0 -

Still waiting for call from Scott about some issues we had at pickup. Talk to his counter part at pickup and he was supposed to let him know to call us.

Customer Service - 2.5/5.0 -

Still waiting for call from Scott about some issues we had at pickup. Talk to his counter part at pickup and he was supposed to let him know to call us.

Returned Clean

My Experience - 5.0/5.0 -

Excellent customer service from estimator Pon Sivongxay. Kept updated every step of the way and answered all questions. Body work and paint looks good as new!

My Experience - 5.0/5.0 -

Many thanks to the team for the excellent work and a special thank you to Scott who took care of so many of the small details so I wouldn’t have to!!

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0 -

Highly rexommended!

Repair Quality - 5.0/5.0 -

Great service

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0

My Experience - 5.0/5.0 -

Amazing. Thank you for quick fast service and returning my car fantastically clean

My Experience - 5.0/5.0 -

Thanks for all your help!!!!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Thanks so much for the new bumper & the Individual time you spent helping set-up the rental car and making sure everything went Smoothly!!!

Customer Service - 5.0/5.0

Returned Clean