Safford Collision Center
In operation 16 years.
When it comes to commitment and quality collision repair, there’s only one name that Virginia drivers trust: Safford of Winchester. We work on everything, from minor dents to major auto body repair. We accept all insurance companies. Our highly trained technicians use OEM parts to ensure the safety and quality of all of our repairs. The Safford auto repair team wants to make your collision repair experience as stress-free as possible. Here’s what you can expect from Safford Collision repair: Professional Staff: We have a team of experts that pay attention to quality and detail. Our factory trained, certified technicians carefully examine each repair before allowing our customers’ cars off the lot. Clear and fair estimates: Our comprehensive estimates allow us to provide you with a precise and accurate estimate to repair the damage. We aim to restore your car quickly and completely while working within your budget. No surprises ever.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 6:00 pm |
| Tue | 8:00 am - 6:00 pm |
| Wed | 8:00 am - 6:00 pm |
| Thu | 8:00 am - 6:00 pm |
| Fri | 8:00 am - 6:00 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
A Co-worker actually said she thought someone got a new car.
Customer Service - 4.0/5.0 -
They called me several time and I got text updates. I did have to wait 15 mins when I got there as they couldnt find the keys and work order. I did get there late so I understand people go home.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very helpful and greatly appreciated the shuttle service.
My Experience - 5.0/5.0 -
Very thorough.. Great communication.. Would use again if need be.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very professional
Customer Service - 5.0/5.0 -
They were very attentive and explained everything in a way a non-sales like me would understand
My Experience - 5.0/5.0 -
I was impressed with the gentleman we delt with and the speed of the repair.
My Experience - 0.0/5.0 -
The emails were great BUT, we found out they weren't accurate. It took an extra week beyond the date we'd been told. And no one kept us up to date on when it would actually be ready. We had to call a number of times and when we did it took "forever" to get to talk with someone who knew anything about what was happening.:-(
My Experience - 0.0/5.0 -
I was never called or updated once I dropped my car off. My insurance company called a week and half after I dropped it off to see what was going on and they said it would be done by the next Wednesday. Wednesday I never heard anything so I called that next Friday. They said the part just came in and it would be done that day and they would call. My fianc? talked to someone online and they were supposed to ask if we could pick the car up Saturday. She said she would find out and call me but she never called. I finally called several days later and was told they thought I was going to pick it up Saturday. The bottom line is my car was in the shop for three weeks and I did not once get a phone call to tell me what they were doing or that they were waiting for a part.
My Experience - 5.0/5.0 -
Paul was great in fixing the vehicle, thank you.
My Experience - 0.0/5.0 -
While the repairs seem ok, two things seemed surprisingly careless: 1) after cleaning the car, the rubber floor mats were left in the trunk, and 2) the console cup holders were removed and left in the glove compartment. Both took a moment to fix, but it gave an overall impression that someone wasn't paying attention to detail. No need to call, but it just gave an impression of skipping the little details.
My Experience - 5.0/5.0 -
Safford of Winchester has a stellar team!
My Experience - 5.0/5.0 -
Everything was perfect. Thanks