Sanderson Ford

4.8 (983reviews)
96%
6409 N 53rd Ave.,  Glendale,  AZ  85301

In operation 71 years.

Our body shop offers 39 bays for metal/body repair, 16 bays for paint work, and 12 detail bays. We offer a fully enclosed paint prep area and 2 Blowtherm heated downdraft paint booths as well as crossdraft parts cut-in booths. Our facility is also equipped with the Chief E-Z Liner frame machines, electronic probe measurement machines and a Blackhawk floor system. We feature Hunter alignment equipment as well. In addition to our fully equipped body shop, Sanderson Ford has a large, well stocked parts department to insure on-time parts delivery. We are located on a fenced and guard monitored property and have 24 hour security in all areas including storage lots and parking areas. Sanderson offers on-site car rentals provided by Enterprise. Our comprehensive warranties are some of the best in the business. We offer on all repairs: Limited Lifetime Warranty on workmanship for body and metal repair Lifetime Warranty against defects and product failures of the vehicle finish (cond.)

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 8:00 am - 3:00 pm
* Holiday hours may differ.
Ford
I-Car

Reviews (983)

Likely to Recommend

Repair Quality

My service writer Art Huerta is the best!!!

Customer Service

Returned Clean

My Experience

Ben did a good job of keeping me informed and when he went on vacation, Troy kept me informed. Everyone did an excellent job.I do all of my buying and service with Sanderson Ford. Thank you for all of the good service.

Likely to Recommend

Repair Quality

The service was fast! I was able to retrieve my vehicle within an hour of service being started. Even better, a service provider dropped it off to me while I was having lunch at the Starliner Diner, which was a really considerate gesture!

Customer Service

Same comment as the previous one

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Vehicle dash wasn't installed correctly 2 loose connections and I was told nothing you would do after receiving 12k from insurance on the repair and I'd have to speak with my insurance on getting it diagnosed by auto electrician and this was left to me to handle. i requested to speak with higher up service manager and never received a call back. Luckily my audio guy was able to trace and insert the 2 connection properly. But my Vehicle which I've had serviced there for past 3 hrs will not be coming back and the fact I was going to possibly trade it in is now off the table.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Went to pick it the first time when they said it was done, did a quick review and found several things that were not done correctly and parts the were falling off. They told me they would take care of of it, a week later came back to pick it up, it was hot outside so I told them I would take it home and look it over in the morning, when I checked it over I found scratches, chips in the paint, misaligned body panels, lettering on the tailgate misplaced up to an inch, going have to bring it back on Monday and leave it again to have all the problems resolved. Getting a little old!

Customer Service

Things need to be done correctly the first time, and check out completely before letting it be sent out for pickup!

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Repair Quality

Customer Service

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Repair Quality

Service Advisor Ed Robbbins was very professional and accommodating.

Customer Service

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Repair Quality

Outstanding employees and workmanship !!!

Customer Service

Love those guys !!!

Translated from Spanish by Carwise
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Likely to Recommend

Repair Quality

Hasta el dia estoy bien solo que la puerta del Piloto al abrirla tiene un rido como que pega en algo no se que es pero el trabajo que hicieron está muy bien ok gracias

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Despite all the conditions Nicholas Thompson and Nick Habbin were very attentive and took care of no matter what I needed. Thank you for all your help you really exceeded my expectations!

Customer Service

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Customer Service

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Would give a 10 if communication was there

Repair Quality

Customer Service

Janice at the front desk was the person I talked to the whole time you had my truck I talked to her when I dropped it off and again when I picked it up. I never received any calls or updates on my repair or how long it might take or anything and you had the truck for 4 weeks the only time I knew anything was going on was when my insurance was sending me copies of updated estimates each time you sent a supplement request in. Was told Ben would be our service person but never talked to him once unless he’s the one who called to say it was ready. Getting a 4 due to Janice was great at helping when we filled out paperwork to drop it off and pick it up other then that it would be a 1

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Customer Service

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Customer Service

All employees I came in contact with were very friendly and helpful.

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Repair Quality

Great Service. Especially when the Hispanic looking girl at service jumped in the car after I had gone and couldn’t find the right building . And she took me there . Now that’s service. The Gentleman in charge was great both time and the Secretary too.

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean