Sandy Sansing Chevrolet, Inc

1,080reviews
6200 Pensacola Blvd,  Pensacola,  FL  32505

In operation 40 years.

We are part of the Sandy Sansing company. We have eight dealerships, and can accommodate almost all makes and models for repairs. We have a large repair facility, and can service up to 35 vehicles per week. We have technicians that are certified to repair everything from a minor dent to a major structural repair. We also have 4 service writers that provide excellent customer service, and updates on repair status. We offer a lifetime guarantee on all of our repairs. We also have the ability to utilize our service departments to handle more issues in house than most repair shops. Sandy Sansing has been in business for almost 30 years, with an excellent reputation.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (1,080)

Likely to Recommend

I have to have additional repairs done, which I wasn’t able to do today, because you guys got robbed, so great, I have to take an extra day off for these repairs, and I don’t even want to come back there, but I have to because my insurance company says you have to warranty the work. The only upside is that I can take it to the service department, I don’t have to go back to that horrible body shop. Clearly, I am not recommending this body shop to anybody.

Repair Quality

There is a problem with the suspension or front end, at higher rates of speed. The steering wheel shakes, and at even a little higher speed, the entire car shakes, the drivers interior lock is broken, which makes no sense, because nothing happened to the inside of the car, and I got the vehicle back with grubby fingerprints on the headliner and visor, and the car smelled like grease and oil, which it did not smell like that when I went into the shop

Customer Service

Chris, the so-called body shop manager is just about the rudest person. He made me feel like I was bothering him all the time and I asked if I could speak to other people and they said he was the only person I could talk to, so every time I called, I dreaded talking to him, there was a tone in his voice like I’m stupid or something. He assured me the vehicle was in pre-accident condition, it took him two days to do his so-called quality inspection, and if he did do the inspection, why didn’t he find the broken lock and how didn’t he realize that there is a shaking in the steering wheel. I never expected the body shop to clean the interior, but I certainly wasn’t expecting it to be filthier and smell bad.

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They did a very good job on my car

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The customer service is outstanding 👍

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we regularly use Sansing Mazda and the customer service is always a 10

Repair Quality

you have never finished the repair...

Customer Service

Only because you have not finished the repairs...

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I really appreciate that they took my car without hesitation although I Know that they are loaded with more cars to fix. They keep me updated and well informed. There were some delays but I was glad they saw all the damages and made sure everything was fixed properly. My only issue was some staff were rude. The other staff was okay. But all in all my experience with the collision center was okay.

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Some staff were nice and helpful but some staff were rude and frustrating.

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I have noticed that my truck pulls to the right severely since accident repair.

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Repair were 100%. Car shined like brand new. Staff were very professional and informative initially. Only issue was the fact that we were told that car would probably be ready in 5 days. Unfortunately it took 10 days to get the car back...twice the time quoted. Again the repair job looked great but it did take twice the time and we had to call to get an update.

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I have a tire pressure light on that was not on before the repairs

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Always send my friends there.

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They have allllllways taken care of all my car needs even when I was an employee there for 26 yrs.

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Primped repair & explained everything i needed to know.

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Angela Spears was wonderful! Kept us fully informed and went above and beyond to be helpful!

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