Saugus Auto-Craft, Inc.
In operation 48 years, 35 years at this location.
At Saugus Auto-Craft Inc., we've been providing our skilled auto body repair and re-painting services for over 45 years. We strive to make your experience as smooth and as convenient as possible, by providing insurance assistance, rental cars, and quality services. Your satisfaction with our quality is our number one priority.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 7:00 am - 5:00 pm |
| Sat | 9:00 am - 2:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Nothing more to add
Customer Service - 4.5/5.0 -
My second time using them. Excellent work. I subtract one point for communication. They could do a better job checking in on progress and timing. But great work
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 3.0/5.0 -
My driver door now swings open when opened. It does not stay in place when partially opened anymore.
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Sorry a deer jumped out of the woods never expected something like this! Don't know where it went but I was completely startled.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thank you to each and every one of Saugus auto craft staff. Customer service was so nice and understanding. Thank you to the workers that made my car good as new. Super grateful for all the work.
My Experience - 5.0/5.0 -
Thank you so much for you for the great service. Appreciate you so greatly
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very pleased with your work!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
Excellent work.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Friendly, helpful, and keeping me updated throughout the repair process was great.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Did a great job
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I had a great experience working with this shop
Repair Quality - 5.0/5.0 -
Beautiful
Customer Service - 5.0/5.0 -
Excellent
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
The driver’s side front door window is now having trouble fully rolling down.
Likely to Recommend - 4.0/5.0 -
If this new problem gets resolved I would recommend the shop 100%
Repair Quality - 3.5/5.0 -
(rated 7) because they did a great job at repairing the damage, but now there’s a problem with my car’s right window that wasn’t there before. It’s partially opening but won’t go all the way down.
Customer Service - 5.0/5.0 -
Professional, helpful, and knowledgeable.