Saugus Auto-Craft, Inc.
In operation 48 years, 35 years at this location.
At Saugus Auto-Craft Inc., we've been providing our skilled auto body repair and re-painting services for over 45 years. We strive to make your experience as smooth and as convenient as possible, by providing insurance assistance, rental cars, and quality services. Your satisfaction with our quality is our number one priority.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 7:00 am - 5:00 pm |
| Sat | 9:00 am - 2:00 pm |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very fast and efficient. Looks brand new. Very professional staff. Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very professional, fast and the car looks fantastic when I got it back. Will definitely use them again
Customer Service - 5.0/5.0 -
Very nice of professional staff.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Courteous staff. Professionalism at its best. My vehicle was in for a small repair, they arranged my pick up to the rental car company and my vehicle was in and out within a couple of days. Thank you all!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Repairs on my vehicle were perfect.
Customer Service - 4.5/5.0 -
Good customer service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
There appears to be spray paint (?) residue on passenger door where they taped the door and is noticeable. Hope to receive a call to correct. Thank you. Monica (JEEP owner)
Likely to Recommend - 0.5/5.0
Repair Quality - 2.0/5.0 -
Paint (?) residue is left on passenger door and is noticeable. The rug was not put back in place under glove box and is hanging down along with light fixtures. Bolts/snaps were left in cup holder, not sure what they belong to.
Customer Service - 3.5/5.0 -
I also took a survey from repair shop and was hoping to hear back from them. Still waiting a call back.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Happy with work completes on my vehicle, the guys always do a great job. 👍
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Keep it up
Customer Service - 5.0/5.0 -
Keep it up
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They were very helpful and fixed my car very quickly.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.0/5.0 -
No a recommended place
Repair Quality - 3.0/5.0 -
Not happy the way claim was hand
Customer Service - 3.5/5.0 -
Customer service was fine
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The service was incredible. This is my second time using the services at Saugus Auto-Craft and they always provide excellent service in a timely manner with great customer service.
Customer Service - 5.0/5.0 -
Everyone there is respectful, knowledgeable and always answers questions with valuable information.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Not bad
Repair Quality - 5.0/5.0 -
Good
Customer Service - 5.0/5.0 -
That's good