Saugus Auto-Craft, Inc.
In operation 48 years, 35 years at this location.
At Saugus Auto-Craft Inc., we've been providing our skilled auto body repair and re-painting services for over 45 years. We strive to make your experience as smooth and as convenient as possible, by providing insurance assistance, rental cars, and quality services. Your satisfaction with our quality is our number one priority.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 7:00 am - 5:00 pm |
| Sat | 9:00 am - 2:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone is very friendly here. Did a great job on my car. Great people to do business with. I will always come here when I have problems with my car. Great people and great customer service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They were great and addressed all the problems.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Wonderful shop I always go there they do an excellent job. Very friendly and fast
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
You guys are the best!!!
My Experience - 5.0/5.0 -
First time using this company...friendly staff,answered all my questions patiently,efficient and my car looked great
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
They do an awesome job with great precision.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car looks great and it was finished ahead of schedule
Customer Service - 5.0/5.0 -
Very easy to talk to
Returned Clean
Likely to Recommend - 5.0/5.0 -
Great shop! Did such a great job!
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The repair work was excellent as well as the customer service. I've used your service twice and was completely satisfied.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent customer service. Everyone was very courteous and great workmanship.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The people at the desk were nice and the repair work looks phenomenal 10/10 will recommend you guys to all my friends!
Likely to Recommend - 5.0/5.0 -
manager was very friendly!
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The team was very helpful and friendly. They answered all of our questions about the repairs on our car.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent service done early than expected & professionalisms
Likely to Recommend - 5.0/5.0 -
I have mentioned to other people
Repair Quality - 5.0/5.0 -
Excellent service and done before time.
Customer Service - 5.0/5.0 -
Excellent and professionalism
Returned Clean
My Experience - 5.0/5.0 -
Saugus auto craft is great they have a great crew! ! And do a great job. I really can’t help you improve because the work you guys do is amazing. Thanks again Tim Miller
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great customer service. Vehicle looks good as new.
Customer Service - 5.0/5.0 -
Great service. Repairs completed perfectly.
My Experience - 5.0/5.0 -
Very good service and very nice people there
My Experience - 5.0/5.0 -
Dealt with them on multiple occasions and I think the work done was GREAT. HIGHLY RECOMMENDED
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0 -
Paint job was great, but when I got my car back there was a big black stain in the driver seat and I tried cleaning it off but no it stained my seat. And that wasn’t there when I left my car with them.
Customer Service - 3.5/5.0 -
Paint job was great, but when I got my car back there was a big black stain in the driver seat and I tried cleaning it off but no it stained my seat.
My Experience - 5.0/5.0 -
We have never been treated so good The customer service was outstanding. The quality of work exceeded are expectations. We would give Saugus Auto Craft 5 stars.