Saugus Auto-Craft, Inc.

My Experience - 5.0/5.0 -

Saugus auto craft team was awesome they did a great job on my car and we’re very helpful through the process they handled everything with the insurance very easy and they do quality professional work thank you

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 0.5/5.0

Repair Quality - 3.0/5.0

Customer Service - 2.5/5.0 -

Didn't acomplish the job on the stimated time. Felt short for about two weeks. Won't recomend. I never had a woooow solution for the extra time they kept the car in the body shop.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Thanks

Customer Service - 5.0/5.0 -

Thanks

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

They did such an amazing job making my car look brand new. The matched everything accordingly. I appreciate their work and time. This will def be my go to shop from now on.

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

This business is honest and helpful thru this whole process. Thank you Dave and staff!! Will always recommend them!!!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

I already filled one of these out. Great shot, nice job. I will recommend them!

Customer Service - 5.0/5.0 -

Great relationship. Totally professional!!

Likely to Recommend - 3.5/5.0

Repair Quality - 3.0/5.0 -

It's not done yet. Had to return the vehicle for damage that wasn't fixed. Not alot of communication

Customer Service - 3.5/5.0 -

Mostly good but not alot of communication

My Experience - 5.0/5.0 -

Great

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Everyone is always nice, friendly, polite, and helpful.

Likely to Recommend - 5.0/5.0 -

I always recommend people

Repair Quality - 5.0/5.0 -

I always bring my cars to Saugus Auto Craft to fixed. It’s amazing the work they do to repair the damage and match the color

Customer Service - 5.0/5.0 -

Always friendly and professional

My Experience - 5.0/5.0 -

The Saugus autograph staff is highly professional, well mannered, and treats their customers with TLC I recommend anyone and everyone to Saugus autograph

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Respectful and professional.

Customer Service - 5.0/5.0

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Very accommodating and great work , reasonable prices

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Easy to communicate, professional, job was completed very quickly

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Quick and easy

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 4.0/5.0

Customer Service - 4.5/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0 -

Saugus Auto Craft was great. The two gentlemen that I worked with were very informative and kept an open line of communication throughout the process of my car being in their shop. When I got the car back, it looked great, and the interior came back cleaner than it was when it went it. Would highly recommended using this shop if you are ever unlucky enough to have an accident.

Customer Service - 4.5/5.0

Returned Clean