Saugus Auto-Craft, Inc.
In operation 48 years, 35 years at this location.
At Saugus Auto-Craft Inc., we've been providing our skilled auto body repair and re-painting services for over 45 years. We strive to make your experience as smooth and as convenient as possible, by providing insurance assistance, rental cars, and quality services. Your satisfaction with our quality is our number one priority.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 7:00 am - 5:00 pm |
| Sat | 9:00 am - 2:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I got my car back in 4 days great job, and I got my car back nice and clean t.y.
My Experience - 5.0/5.0 -
From the first time I reached out to Lenny Sr. and his team I felt like I was in good hands. When I called, I was able to speak with Lenny and he was able to answer my questions and keep me up to date with repairs. I picked up my car tonight and so far, so good. Thank you, Mary-Elizabeth
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Again, I have only had the car for a few days but so far it seems fine.
Customer Service - 5.0/5.0 -
Lenny and his team were great
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 0.5/5.0 -
I care for my friends and thier cars, i wont send them here.
Repair Quality - 1.0/5.0 -
Things are not put togthere properly or completed. Splash of white paint on my left driver side window, drops of white paint on my front left fender and bumper. The owner and operator of the shop cursed and yelled at me about rework in front of my children
Customer Service - 0.5/5.0 -
Unprofessional and untrustworthy
My Experience - 5.0/5.0 -
This is the second time we used Them and both times they were great. Their new text updates are great, customer satisfaction is awesome, and the work is top notch, also done in a very reasonable time. I would recommended them to anyone. Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great group of guys there. I was completely lost as it was my first time dealing with a car repair but they answered all my questions. I left the office feeling like my car was in good hands and that was appreciated
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I am so happy to get my vehicle back, you canât even tell that my rear bumper was damaged. Dave genuinely cared about the qaulity of their work and the guys in the background did an awesome job. Not to mention my car was washed and the interior cleaner by ththe guys are Saugus Auto. She (my car) was gleaming as much as I was when I picked her up. Thanks to the guys at Saugus Auto Craft im totally satisfied.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
My Experience - 0.0/5.0 -
I found the staff rude with preconceived notion about the work that needed to be done. Car cabin was full of dust and smelled of paint when it was given back to me.
Likely to Recommend - 0.5/5.0 -
I can't recommend it to anyone.
Repair Quality - 0.5/5.0 -
Rude staff who were very unprofessional
Customer Service - 0.5/5.0 -
Rude staff who were very unprofessional
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Yes and they people were very friendly and polite