Saugus Auto-Craft, Inc.
In operation 48 years, 35 years at this location.
At Saugus Auto-Craft Inc., we've been providing our skilled auto body repair and re-painting services for over 45 years. We strive to make your experience as smooth and as convenient as possible, by providing insurance assistance, rental cars, and quality services. Your satisfaction with our quality is our number one priority.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 7:00 am - 5:00 pm |
| Sat | 9:00 am - 2:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Saugus Auto Craft was very professional and reliable. A part that was needed came in wrong 3 times from Geico. David stopped on his way home to get the part from a dealer so I could have my car on time. Saugus Auto Craft also cleaned the interior of my car. I’m very happy to get my car back looking almost brand new 😉
Customer Service - 5.0/5.0 -
Everyone was friendly, professional and personable
My Experience - 5.0/5.0 -
Great customer service and communication!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent service and fast.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service and good job.
Customer Service - 5.0/5.0 -
Excellent customer service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great and fast work
Returned Clean
Likely to Recommend - 5.0/5.0 -
I keep their contact information in my phone to share.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
My car was repaired by the Saugus Auto Craft team. They were professional both on the phone and at the facility. They were even able to fix the damages ahead of schedule! I highly recommend this establishment. They are fantastic!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
It took a long time
My Experience - 5.0/5.0 -
I was very pleased with the service that I received, staff were very friendly, helpful and professional.. thank you again for your excellent service...Mary Ellen McPherson (2013 Hyundai Elantra , light gray in color..haha) the right vehicle...lol 😂
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Customer service and quickness of getting my car fixed and quality was great!!!!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Would defy use them again
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
We are very satisfied and happy with the work you did on my car! We feel save to live our car there and also with trust your work. Thank you very much!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job and completely satisfied. Everything was coordinated with Enterprise also. You guys are amazing
Customer Service - 5.0/5.0 -
Great job and completely satisfied. Everything was coordinated with Enterprise also. You guys are amazing
My Experience - 5.0/5.0 -
Very good thanks!!’
Likely to Recommend - 5.0/5.0 -
Very good
Repair Quality - 5.0/5.0 -
Very good and friendly
Customer Service - 5.0/5.0 -
Very good
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very satisfied.Repairs were done In the time frame I was given, and the employees were very friendly and professional. They did a great job repairing the damage on my vehicle. It looks brand new. Thank you
Customer Service - 5.0/5.0 -
Customer service was excellent.